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96% Recommended

12 Years In Business

Company Details

  • Bilingual

Contact

8019 Ferndale Street
Philadelphia, PA 19111
http://www.viptelecomllc.com

Hours

  • Mon: —
  • Tue: —
  • Wed: —
  • Thu: —
  • Fri: —
  • Sat: —
  • Sun: —
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Achievements

Top Rated Professional
Elite Service Professional
Seal of Approval
Five Years With HomeAdvisor
Best of HomeAdvisor
100 Homeowner Reviews

Service Details

  • Residential Work
  • Commercial Work
  • Small Jobs Welcome

Areas of Expertise

  • Antenna - Install
  • TV wall mount
  • Security Camera Installations
  • Computer Network/Wiring
  • Custom wiring concealment
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.7
314 Verified Reviews
  • 5
    262
  • 4
    40
  • 3
    6
  • 2
    1
  • 1
    5

Highly rated for

  • Quality
  • Value
  • Customer Service

Reviews

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Showing 1-10 of 314 reviews Showing 0 reviews
5.0 Alfreda J. Philadelphia, PA
2/24/2021

On time. Friendly service.

4.5 Eric B. Plymouth Meeting, PA
1/20/2021

vip is a great tv antenna installer I,am getting my rotor for my tv antenna this Friday to. be installed took a while for them to respond back to my grouphome staff but the coummcation is ok I give vip tele com five stars

0.50 Joseph P. Philadelphia, PA
1/19/2021

What started out as a nice experience has turned into a disaster. I spoke with Pat Cullis about an antenna install. He seemed to know his stuff and explained they would use an RCA antenna. I had sent them pictures of the site and Pat said he lived in the neighborhood. He said there would be no problem with reception. When the installer arrived, he said they could not mount the RCA antenna on a mast and instead mounted a smart compact antenna just above the roofline. The installer said if it did not work they would fix it or change the antenna. After a few weeks of use, it was clear reception was not good. I am getting major dropouts and pixelation on all major channels. I emailed Pat Cullis and explained the problems in great detail. Pat has been extremely evasive. He has twice asked for a phone number to call me but has not called. After several months, they still have not resolved the problem. The antenna they installed is useless. While I do get reception of channels I did not, such as ABC-6, I get dropouts on all channels. It makes watching live-action sports very unpleasant. An indoor antenna would be better. So the money spent on this was wasted. I do not know what is going on with this company, but they have been extremely unresponsive. Yes, TV reception in Philly is a problem. But that is why you hire an experienced professional. I doubt the company intends to fix my problems, so I am giving them the lowest score possible. I have had to send them many emails and they rarely respond. Unacceptable from a Home Advisor company!

4.0 Ray S. Nazareth, PA
1/19/2021

Quality of work was very good!!!

3.0 James C. Clifton Heights/aldan, PA
11/15/2020

It cost almost $350 (including a few minor parts) to have my blown-off-the-chimney TV aerial re-attached to my two-story colonial. Since no one else would step up for the job I had to pay that amount.

5.0 Mccolla R. Philadelphia, PA
11/11/2020

Had a satellite and cables removed. The technician provided great customer service and the price was reasonable.

5.0 Paul H. Clayton, NJ
11/1/2020

Great service and took their time and made sure everything was perfect. Very hard working and friendly installers.

4.0 Carl M. Marlboro, NJ
9/24/2020

they said that there were going to charge the customer if he did nort hire them because of the servey ...He wated them to educated him because he wanted a stimate thats all....

5.0 Ken M. Conshohocken, PA
8/16/2020

VIP responded quickly to my request to install our HD antenna, followed up and scheduled our installation right away. Ed was my install technician and did a professional job. He put the cabling right where I wanted it and did it in a neat and clean manner. I'm very happy with VIP's service and value.

5.0 Russ B. Perkasie, PA
7/10/2020

Showing 1-10 of 314 results Showing 0 of 0 results
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Photos

VIP Telecom, LLC
Antenna Installation

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