Ohio Exterminating Solution

I have no serious complaint about the attempt to catch raccoons. That is a hit or miss situation. The fact that a cage from the attempt is still on my roof isn't cool. The process of capping the chimneys was very odd to me. August 10, 2019 a quote was given after a visual/on site inspection. Sadly, by August 24th - 31st the equipment needed to cap two chimneys were not located and not financially prudent to pursue. I am miffed on how this wasn't known on August 10. Okay, fair enough - even if odd. My patience was awesome. All texts and calls back and forth were professional on both sides. Kudos. But I feel like there was too much lag time between some of the communications. I understand a worker had a sudden death in the family. I added extra days in the process for this sad occasion. It was then that I learned that if you start with team A and a sudden and sad event happens, work is not passed onto another team. At least, that is what the worker told me. A refund for the uncapped chimneys was issued as I write this review. I called today to confirm that fact and to advise that the cage is still on my roof, but I got voicemail only. I am not sure if the rep got tired of my calls and texts, but as I had stated back on August 24th - I just want some communication. I also believe if you tell someone that you will be over to do something, stay true to your word. I have to accept some of the blame here becuase I did not get more than one quote. I believe all the men that I communicated with are good men. I only have their words and actions to judge by. I hope my words do not come across as mean sprited, that is not my intent. I am a good, hard working comsumer who will always need good, hard working contractors/businesses.

Its working out and I didn't see anything roaches.