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"Initial rep was great and informative. Felt comfortable with initial sale. Hardly had any contact from customer service except for the payments. There were several delays that we were not informed about unless we called to ask. Took 7 months before they showed up to begin project. Only 1 person was sent to build steps. Took a week. Hard worked, hardly took a break. Had to call again to see when they would come to pour patio. Never knew when they were coming, they just showed up. Hardly spoke with the homeowners. Inspection paperwork was just left on porch. Additional paperwork that is "required by the County" had to be completed by homeowner and taken to Court house to be notarized and filed and also provide a copy back to Long Fence. Time sensitive materials which added to homeowners to-do list. Gave this contract to LF on the surface of their history and appearance of a 'good local company' but should have stayed with original contactors in VA. Puddle of water forms when it rains"

"First experience with Renovations by Ed; a fantastic first experience. Professional, wonderful craftsmanship. He and his contractors hav given me a great sense of trust for future work."

"Couldn't have worked out better! On Monday evening I sent a request for quote to 4 companies, 1 which I chose, and 3 that Angie recommended based on the work category. 2 of the 4 responded quickly saying they didn't do tile repair, which was odd because they were listed by Angie for this. The other 2 never responded. I was home Thursday for another repair, so sent out additional quote requests. Ali responded within a half-hour, and was at the house an hour later to scope the work. He came back today (Friday) and finished everything in about 4 hours. He was very thorough in his inspection, explained the cause of the problems, and provided options. I appreciated that he was honest and explained the pros and cons of each option. He cleaned up all the work sites thoroughly. I will definitely go with Ali (and S & S) for any future tile work."

"American Custom Contractors did an outstanding job replacing the roof, woodwork, trim, and gutters on our historic 1910 home. The ACC work crews, including carpenters, roofers, and gutter specialists, were highly skilled and experienced. Yanni Agouridis, our project consultant, was extremely helpful in working out the details of the engagement at the outset. Blase Skully, project supervisor and quality assurance manager, was always available to answer many questions and provide advice as we refined the scope of work and the project progressed. He made sure they delivered exactly what we were seeking to accomplish. Blase was also sensitive to ensuring that the historic look of the house was maintained and enhanced by the materials they used and the work they did. The result is beautiful. We get many complements on our new roof and gutters. We highly recommend American Custom Contractors."

"My wife wanted a bay window installed. We had lots of problems with contractors in the past. Not with Golden Rule Builders. They are professional, provide excellent support, and do excellent work. Most importantly, my perfectionist wife is incredibly pleased with the work. If you are lucky enough to have the work done by the professional, easy to work with Jeff you are further fortunate. Thanks again GRB for your excellent work and please thank Jeff for us."

"We woke up one more recently and the temperature in the house was intolerably cold. I had the thermostat set on 75, which was much higher than we even usually have it, but even when I would switch the fan from Auto to Blow, the system seemed to cut on for a couple minutes and then just die, and it was blowing cold air. I was so worried because I was afraid to call an unknown company, and the people I'd worked with in the past weren't answering because it was so early in the morning. I called AQP and they answered right away (it was before 7AM) and said they could be here in an hour. When the technician arrived, he quickly diagnosed the problem and said he would have the part replaced and the system running within a couple hours, which he did. By afternoon, our house was warm again, and the cost was extremely affordable. I will definitely hire them again!"

"We have trusted NorthCraft with at least 5 major projects, including a screened-in porch (now our favorite part of our home), a full bathroom re-model, and an entire basement renovation following a flood in July 2019. Speaking from extensive experience with this company, I can attest to the *outstanding professionalism* demonstrated by every single employee. They have incredibly high standards for their work. They maintain an immaculate work space and are respectful and polite. The owner, Jeff Kelly, is attentive and responsive; when I called him, stressed and exhausted after the flood had damaged our home, he arranged to have his team begin the renovation within a week. Similarly, he expedited installation of a gorgeous new front door just in time for a major family event. NorthCraft executes consistently excellent work at reasonable prices. Each project has lasted well and added value and enjoyment to our home. NorthCraft is a MUST-CALL for an estimate for any home renovation."