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"We contacted Mr Groves and scheduled an estimate consultation, he didn't show up for this appointment and I had to call him to reschedule. 30 minutes after he came to our house and gave us an estimate he called me to say he was running late, I reminded him that he had just been there. He said that the coupons on this site were no longer valid. We signed the contract for roof and gutter replacement and schedule a date for the roof to be replaced. A week before our scheduled roofing Mr. Groves called e to say that he would be out to give me an estimate for our roof. I called him back and reminded him that he already had and that we were scheduled for the roof to be replaced, he assured me that he would be there on the scheduled day. His crew showed up and did a great job on the roof. We asked when the gutters would be done and were told in a few days. We explained that we needed to know when the work would be done as we have two big dogs and needed to be home to keep them inside while the work was being done. I had to contact the company again a week later to ask when the work would be done, was told that they would return my call and let me know. I had to call back the next day and was told that the gutter guy hadn't given them a day yet but that they would let me know prior to the work being done. A week after that men showed up in my driveway, fortunately I was off but had planned on going out that day. I had to cancel my plans and stay home to keep my dogs inside. The downspouts were not placed where y husband wanted and he had discussed this with Mr. Groves when he gave us our estimate. The gutters are black but you can see white on them so we will have to paint them. I contacted Mr. Groves to let him know that we were not happy with the job, he said he would talk to his project manager and get back with me. 2 weeks have passed and still no word back from him. I paid him for the work but would not recommend him to anyone else. Obviously he doesn't care that the work was ot done to our specifications nor that we are unhappy with the job."

"The installers did an excellent job!"

"Subcontractors were mostly good, but management of them was lacking. I had to personally supervise them because the on site contractor rarely stayed very long. Told the trim finish crew to leave because they did not know how to install crown molding. Got another crew that knew what they were doing. They never asked for periodic payments during the job (as is typical); presented one huge bill at the end. Holland homes builds nice homes, but I would not recommend them for small jobs like mine because you do not get the best crews and you have to wait for them to fit you into their schedule."