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"It ends up that we didn't need the work that my wife thought was needed, so he walked me through a few things with our refrigerator and cleaned the coil while he was here. Nice guy that seems trustworthy."

"On 5/29/25 Tristin came to my house and gave me a quote on a new shower remodel with a new toilet, and we signed the contract. I thought $12,000 plus was exorbitant, but Tristin assured me that Long Home uses quality materials, excellent craftsmanship, and excellent service. He told me that they will replace all the pipes, and the shower and toilet will have lifetime warranties. So, I agreed and gave him half down and it was scheduled for the 6/27/25 and 6/28/25. Tristian called me on the 6/5/25 and told me that for the shower I choose the half wall that was part of my existing shower would have to be removed, he said otherwise I would have to pay an additional $1,500+, because the shower I agreed to couldn’t be installed otherwise. I told Tristin on 5/29/25 that I did not want the wall removed, but after talking to Tristin on the 5th I relented and said the wall could be removed and ordered another toilet for my other bathroom. The day of the installation came, and one guy came on time and the actual plumber came about 2 hours late around noon. They started working on the demolition and Tristin came around 4pm to move the power socket that was in the wall they removed. He put a rough patch on the wall and installed the outlet without the cover. They removed my cabinet from the wall so they could take down the wall but never replaced it. They worked until 10 pm on Friday. Tristin was supposed to come out on Saturday to finish the patch and put the cover on the outlet. Saturday 6/28/25 the helper arrived at 830 am and the plumber arrived at 1030, at 450 pm the plumber showed me the shower rod they sent with my shower, and it was too short. He told me to call Tristin, I did, and he said OK Tristin never showed up and the two guys finished at 945 pm without putting the cabinet back up. I checked the toilet in the bathroom where the shower was installed, and it kept running after I flushed it, and I put a toilet cleaning tab in the other one and noticed the toilet lid does not fit right. I texted Tristin on Sunday morning telling him about both toilets and he texted me back on that Monday and said he could come at 4pm. I work nights and did not get up until around 5pm and I texted him and told him that I do not usually get up until 6pm during the week when I work and he never messaged me back. I sent Tristin another text on Saturday 7/5/25 telling him to ask him when he could come out and fix the problems I have. I have not heard back as of yet. Long Home charges a premium price and Tristin told me that I would get premium service, he said this is why they charge so much, but the experience I’ve had is anything but premium, I paid $12,000 and I only have one toilet that works correctly even though the lid doesn’t fit properly, I had to buy a shower rod so I could use my shower, since the one I bought from them didn’t fit, which makes no sense because they knew the dimensions of the shower. I had to have a wall removed that I did not really want removed, because they made a mistake when I signed the contract. I have the outlet in my bathroom wired without a cover, my wall is not finished, and my cabinet is still sitting in my bedroom. I do not mind spending the money for something, but I want the product and the service to be worth the price, I paid for professionals, but this is not the problems you are supposed to have with professionals."

"Great would use them again"

"Initial visit was not good. Jose was condescending and not understanding the situation. Second visit included the branch manager. While they spent a lot of time, I was quoted $1700+ to “fix” the issue. Turns out Jose misdiagnosed the bathroom venting problem. Said venting never went anywhere and needed to cap it off in the attic. While I am not a plumber, I saw the situation- pipes had come apart from the junctions. No investigation- it was completely apparent. So either incompetent or fraudulent, do NOT use this company."

"Started off Great! They called everyday to follow up on progress. After receiving 80% of money, Calls stopped, Actually they avoided calls for weeks not knowing what was going on. Lot's of promises and not finished 4 months later. We own a Small 670 sq ft home. They promised it would be complete in 3 -4 weeks. They threw away household items, and have left 22+ items unfinished. 4 months later still not finished. Would never recommend."

"My client relationship with B&H Specialty Construction commenced when I hired David and his exceptional team for an opulent bathroom remodel following the devastation of Hurricane Ian. After an unfortunate termination of my previous contractor due to exorbitant pricing, I found solace in the expertise and value of B&H. Their cadre of skilled tradesmen exemplifies integrity and time-honored values, qualities for which I am profoundly grateful. From the outset, their work crews have consistently arrived punctually, infused with positive energy while they demonstrated kindness and respect for my property, pets, and family. They adeptly navigated challenges such as deteriorated flooring and termite damage with remarkable professionalism, providing timely, evidence-based solutions while minimizing additional costs. Their superior communication skills have proven invaluable; they consistently present clear, straightforward options, delineating the pros and cons of each. As a woman who has occasionally altered her vision during projects, B&H has managed my requests with exceptional flexibility and understanding. Their unwavering commitment to delivering meticulous craftsmanship is evident, which is why I have entrusted them with numerous projects across multiple properties, including: - Lavish bathroom remodel - Structural foundation stabilization and reconstruction of a pier construction, bayfront Sarasota, FL home - Conversion of a single bathroom into two distinct bathrooms - Comprehensive kitchen demolition and remodel, encompassing exterior wall reframing and siding replacement - Tailored cabinet, countertop, and backsplash design and installation - Installation of luxury vinyl plank (LVP) and tile flooring - Bespoke bayfront window design and installation - Interior framing, drywall, painting, and installation of modern baseboards - Custom tongue and groove vaulted ceiling installation - Design and construction of an elegant front porch and steps - Driveway paver design and installation, pool cage, exterior patio, and expanded pool deck - Installation of quality exterior doors - Fireplace renovation - Construction of an interior laundry room from garage space - Comprehensive plumbing replacement - Electrical rewiring - Installation of new rain gutters - French drain system design and implementation, effectively preventing interior water intrusion during Hurricane Helene - Rip-Rap seawall construction and property grading with construction fill I confidently endorse B&H Specialty Construction to my friends, colleagues, and neighbors, assured they will be thoroughly impressed with the service and the substantial value added to their properties by selecting these reputable, local, contractors. I look forward to booking more projects with them this year."

"Excellent service for a virtual format. Would definitely recommend this very affordable alternative to the traditional technician having to come to your home to evaluate and fix a malfunctioning appliance."