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"Josh, the representative from Basement Gurus was outstanding! We had experienced a water issue in our finished basement. Josh thoroughly examined the interior and exterior of the home and determined that the leak might be plumbing related. Josh could have very easily exploited our ignorance and suggested a solution purely beneficial to his company that may not have addressed the underlying cause of the problem. Instead, he demonstrated his integrity by realistically assessing the situation even if it would jeopardize the sale. This is commendable particularly in this era where cutthroat business practices are commonplace. I highly recommend Basement Gurus. They are fortunate to have an employee like Josh who exhibits concern for the customer at such a high level. "

"I was required by my insurance company to replace an elevated section of my sidewalk due to underground tree roots. I reached out to Local Boyz and they were quick to respond with an estimate. The company kept me updated as to what permits would be required and also dates available so that I could meet the insurance company deadlines. The owner arrived at my home this morning around 7:30 and did a great job digging up tree roots, and pouring the cement to even out the sidewalk path. The work was done meticulously, and due to the very cold weather expected, a cement cover was placed across to protect it from the upcoming low temperatures. I was very pleased with the whole process and would definitely recommend Local Boyz! "

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."

"Dear Michael & Son Customer Service Team, I am writing to formally express my disappointment and frustration with the lack of service I received today. As a customer enrolled in your Unlimited Service Plan, I expect timely communication, reliability, and a basic level of professionalism. Unfortunately, today?s experience fell well below those expectations. The service provided was inadequate, and the lack of follow-through and responsiveness was unacceptable?especially for a customer paying for a premium plan that is advertised as offering priority care and peace of mind. Being on the Unlimited Plan was a key factor in my decision to continue doing business with your company. Experiences like this call that decision into question. I did not feel valued as a customer, nor did I receive the level of service your company promotes. I would appreciate a follow-up to discuss this matter and understand how you intend to resolve it. "

"Very dissatisfied with my service and lack of professionalism. Will not be recommending or reusing this company again."

"Russ was very friendly and helpful addressing the needs of the remodel. He was always prompt returning my calls and easy to work with. He and his team worked within the parameters of the condo association rules and regulations. He always left the condo and property clean after working on it. Russ did a great job and worked with me to ensure he understood my vision of the remodel and offered suggestions. The condo looks beautiful and updated. I would definitely hire him again."