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"AAA CUSTOMER SERVICE"

"They were very quick. We have a great moving experience. This team greatly helped us in our move. We were satisfied with how carefully and easily our move went. And they took great care when handling our items."

"Move In USA was awesome! They were very responsive, upfront about all charges, and most importantly completed the job quickly and professionally. Would 100% hire them again for any moving needs."

"The crew were courteous and efficient and handle all items with care."

"Four (4) movers arrived within the promised timeframe and immediately set to work readying my baby grand piano for the move. The workers were efficient, professional, and handled my piano with care. I was impressed with how well the workers performed their job as a team, especially when negotiating several steps and setting up the piano in my new place."

"I used Movers USA at the beginning of this year to move my 10’ X 15’ storage unit from NE Balt. City to an apartment in Asheville, NC. Prior to my selecting this company, I checked out 6 or 7 other companies also listed on Angi, and along with Movers, seriously interviewed and went over to another company and met with them in person. I dealt with Movers’ owner Sharon Nahoom a number of times through email and in a couple of calls. In addition, I went over to his office located in the very large company storage facility in Jessup. I was impressed with this storeroom being well organized and its’ sheer size and the size and cleanliness of a truck he showed me. In addition, Sharon was friendly and overall fairly accommodating. Mr. Nahoom was the only one honest and clear with me, that as I personal had packed everything, and even though most boxes were clearly labeled, no insurance carrier would insure them as they had not been professionally packed. This honesty saved me at least $300 to $500 on needless insurance. In addition, Sharon was flexible with me on matching some terms that the other company I was serious dealing with offered—-no charge for an extra day of storing my items in the truck, extra steps to the apt, and on pick-up and delivery dates. He was also reasonable with his price—-being on the lower end of the scale from the 7-8 companies I had quotes from. The cheapest by far, was a company located in Washington state that used contracted movers—-but I didn’t want to take a chance with this The pick-up went smoothly, starting on time, and with the foreman—-Fernando, and four younger movers emptying my storage unit into their truck in a couple of hours. Two days later in Asheville, Fernando showed with a lady helper—-but no-one else. He managed to do the bulk of the moving himself up 30 steps—-as the apt was on the third floor. A number of times I had to assist him from his unloading the top couple of boxes—-as he would just carry them up on his back with a large canvas strap! If I had not helped some with some boxes would have fell to the floor. He stated he was in ‘a rush’ as he wanted to get back through the mountains down her before the forecasted storm early that afternoon. Things were rushed as fair as quick decisions by me which room specific boxes and items were put—-as we were dealing with the realities of one mover in a rush, with nice woman periodically bringing up a few more things up. Overall the move went smoothly, but I have concerns that just having one man with some extra help was “putting almost all the eggs in one basket”—-if he had gotten hurt, plus he had done all the 8 plus hour drive here, and was doing the same on the way back. Only thing broke was a worthless drinking glass that I had poorly packed. As I had about 280 boxes I wanted to open them all and see that there was no damaged items. I had taken some items to my sisters in Montgomery Co and then took down most this when I headed south a few days after the storage unit move, and given a number things to Goodwill —-so not sure about a couple of things I thought I still had. Overall I would have given this company somewhere around a “B+” grade but as there are no ‘pluses’ or ‘minuses’ that is why I gave Movers 4 stars rather than the 5."

"They had a scheduling error and called us the day prior to move to the following day. No big deal for us but could’ve been for others. Their main company is out of the east coast (Maryland I think?) so that’s the bulk of their business. From what I gathered it’s just one crew in other areas. This made it difficult when communicating as we would call and the information wouldn’t get passed along. On actual move day the movers were careless with items and ended up breaking a cabinet which was a family heirloom. It almost went through the large front window as it fell. We supplied extra moving blankets to assist and they ended up taking the majority of them. When unloading they haphazardly put things down not listening to where we wanted things to go. Overall more stress and we wish we would’ve went with someone else."

"The service was excellent and everyone did a fantastic job. They were courteous, efficient and extremely helpful!"

"Beware of massive hidden charges and undisclosed fees. Initial quote will not be accurate. Very unprofessional and condescending towards woman. Highly recommend seeking other movers. I will not use this company again. Our initial quote for 5 hours and 30 minutes was 629.00 The job was completed in 4 hours and we paid 582.00 because of hidden fees."

"GNG provided outstanding service. They were knowledgeable about all aspects of household moves and we're very careful in handling furniture moving. They were exceptionally considerate about our moving needs - both in moving out of the old location and moving into the new location. They always consulted us about the placement of furniture in the new location. I highly recommend this company for moving household services."