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Find Sliding door or tracks repairers in Bostwick

From House to Home, Inc.
4.4(
42
)
Sliding Door or Tracks - Repair

Serving Bostwick, GA and surrounding areas

In business since 1997

Free estimates

Warranties offered

"Totaly replaqced bottom and nose of rotted window sill with acrillic replacement parts. Took widown totaly out, did repair, put window and trim back in, re-cauked window. Window looks very good, should never give a problem again. Much better than three other compnies that did bait & switch taticts."
Recommended by97%of homeowners
Avatar for Deck Pro Inc
Deck Pro Inc
3.8(
81
)
Sliding Door or Tracks - Repair

Serving Bostwick, GA and surrounding areas

In business since 2010

Free estimates

Credit card accepted

"My stairway bannister broke in mid Feb.  I went online and after a bunch of false starts, trying to find out how to find someone to fix it, I was able to gather a short list of  potential repair companies.  I used Angies List as well as other sources to try to determine who might be best.  I sent emails out to 5, and got responses from 3.  Deck Pro was the only company to respond within 24 hours.
I contacted Deck Pro because of the quick response and the good reveiws I read about the company .  A sales rep came out at the end of Feb.  An estimate of repairs for the bannister, as well as replacement of the attic stairs was given at the end of Feb, total cost being about $550.00.  There were a couple of complications discussed at this meeting; the bannister was metal and would need to be sent out for welding, and since I work full time, arrangements for as much of the work as possible would need to be outside normal hours. For example, having the bannister picked up one evening, and replaced on a Saturday.  I was made aware that this was possible, but that both projects would probably need to be done at the same time, to save travel issues.  I was fine with that.  I was asked to put down $1.00 to hold the estimate and did so.
Several weeks passed, so I finally called the company, and spoke with someone.  He was clearly unhappy to be contacted.  After considerable hemming and hawing about late working hours, he finally gave me  a date and time for him to come and remove the broken metal bannister to take for repairs the next day and retun on that Saturday, when I explained that the bannister was attached by 8 screws.  He did not want to talk about the attic stairs until after bannister repair.  I made certain I was home well before the time someone was supposed to arrive.  No one arrived. No one called to explain or set a new date.  No one answered my calls.
Months have passed, because I got busy and was not able to keep calling back.  Today, I finally did so, and spoke with a nice apologetic lady who said that the company did not do welding and that just after the estimate was given to me, the company instituted a minimum charge of $880.00 to do something.  She said I should start contacting other companies.
So. I am no longer impressed with DeckPro.  I have had a broken bannister since mid Feb, had a broken repair date, and now, the company no longer can do anything for me.  No one contacted me to let me know of the change in policy, either, whe it happened, apparently shortly after the visit from the sales rep.  And now, I get to start all over again.  DeckPro's lack of customer service, even to just call and explain why no one showed up for the appointment to pick up the bannister, or to tell me the company policy had changed and they could no longer provide the work due to the change, does not speak well of how they view their customers.  If someone had contacted in March or April to let me know they could not do this, I might have had the repairs already done.
"
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+56

Recommended by71%of homeowners
Avatar for Choice Home Warranty
Choice Home Warranty
4.0(
5,678
)
Sliding Door or Tracks - Repair

Serving Bostwick, GA and surrounding areas

In business since 2008

Emergency services offered

Credit card accepted

"It went extremely well. The technician from Illinois Garage Repair was very professional and did an excellent job in replacing the garage door opener. He even went "beyond the call of duty" by programming all of my remote controls."
Recommended by81%of homeowners
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