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"June 2020 , We hired Alton with Brazilian Brick Paver & Deck Installation to Install Pavers on our Pool Lanai area. His Crew, Carlos & Alfredo are Artists at their craft ! Our Pool area is just Beautiful now. I wish there was a place to insert photos here so I could show you how gorgeous it is! We highly recommend Brazilian Brick Paver & Deck Michael & Rose Favio New Port Richey, Florida"

"Jeferson was very involved in the project from start to finish. He went above and beyond to accommodate my needs and concerns. I would highly recommend him and his crew to anyone needing his services."

"Chad and his crew did a great job! I’d highly recommend them to anyone!!!!"

"Weeks ago, Frankie and his crew laid a beautiful travertine stone pool deck for us. It was all done at reasonable cost and within an on-time, efficient timeframe, with professionalism, tremendous skill and expertise, and the crew could not have been a more pleasant group of people - despite performing heavy, intense labor during the hottest time of the year! We ran into Frankie in a store recently and he asked about our degree of satisfaction - he remembered the job to the fine detail. We are thrilled with the customer service and the work his company did, and we highly recommend them!"

"Great experience! Love my driveway!"

"Brien took our backyard from a rocky, sloped rock pit to a fantastic family play space. He gave us great ideas and was straightforward and transparent with suggestions and pricing. He was honest with feedback to our ideas, which was helpful because he got down to how we would use our spaces and what really mattered. He saved us so much money in the long run by changing our plans and spending a little more money? making a bigger patio, changing retaining wall dimensions and simplifying our designs. We spoke to a lot of contractors and Brien stood out! We hired Brien for another paver/walkway project after our backyard project. We would hire him again if he was still in Nashville! "

"I strongly recommend this company. Matt and his team redid my pool deck and solved all of my drainage problems. Matt had a vision for how the drainage should work and executed the plan to perfection. It was a pleasure watching the stonecutters work and seeing it materialized, while Matt and team worked the shovels to create my new drainage system using French drains and strategically placed box drains. I thought the price was fair considering the amount of work they did. Call these guys. You won't be sorry."

"I needed pavers installed for a small walkway next to my house and did my research on companies in area. This company had overall the best reviews. Called and Stacy (very nice) helped to set up an apt for a quote. Bob came out beginning of Aug, very nice person and I said up front I needed done by end of the month. He said it should be no problem, he just has to check on availability of the specific paver I needed. From that point forward it was completely disappointing. I would have to follow up via text every 5 days or so and most of the time with no response back. It is only common courtesy that a business replies. This went back and forth until finally I asked him to call me. Again, no reply and I was ready to cancel and I left him a voicemail as it had been a month with no results. Suddenly the next day pavers showed up. We are now into Sept.and past the timeline I wanted this work done for many reasons. Same thing..no responses to my text to find out when the install would be. I am a professional working from home, have meetings most of my days, and have kids I have to pick up in the afternoons (plus sports). Therefore I need to plan ahead (area they need to pave also behind locked gate with pool). Nothing. A week later after pavers sitting on my driveway they show up in the morning unannounced to do the job. They had no idea where to install. I had to be late to my scheduled meeting because I had to show the installers what to do and where. Bob (or someone) should have been there to do that part and I should have also been told they were coming so I could plan accordingly. Honestly how do companies who behave like this stay in business? The quality of the work was great (thank goodness) and the main reason I did not cancel sooner because I did not want to start all over with another company when I knew they would do good work once they did it. Apparently Bob no longer with the company (retired) and I gave the owner my feedback when he came to pick up payment early one morning (again unscheduled and announced) on what customer experience should look like vs what I received. He understood and hopefully will make things better going forward for other customers as their quality of work is great!"

"Preferred Pavers has very poor communication and follow-up skills as it pertains to warranty repair work. This is an email I sent to them on May 20th with still no response. as of today May 27th. "Hello Bruce, Terri, I have tried over the last 2+ months to contact you to arrange for warranty repair work (fireplace repairs and re-sanding in certain areas) but no one has responded to any of my emails or voice mails that I have left/sent. Here is a summary of my attempts to contact you: 5/19/2023 left voicemail 727-378-8528, 2:24 pm 4/13/2023 left voicemail 813-995-9432, 4:34 pm 4/2/2023 sent email to creativedecking31@yahoo.com 3/10/2023 sent email to creativedecking31@yahoo.com Perhaps we can talk one evening this week so we can discuss next steps. As a professional like you, your response would be greatly appreciated. Thank you. Dan F. As of today, I have filed a BBB complaint asking for restitution of the cost of the fire pit."

"Prompt. Professional. Knowledgeable. Fair pricing"