Get matched with top one time interior house cleaning pros in Burnips, MI

"Only cleaned half the rooms. Left all the windows streaky."

"I called MG Cleaning to come for help and am very well PLEASED WITH THEM. AUTUMN WAS VERY FRIENDLY AND A HARD WORKER GETTING EVERYTHING ON MY LIST THAT I CAN NO LONGER DO. .PAYING ATTENTION TO DETAIL. I RECOMMEND THEM AND FOR MYSELF HAVE MADE ANOTHER APPT. WITH MORGAN BY PHONE FOR MY NEXT CLEANING. VERY PLEASANT GALS......."

"The laundry room was not touched . My bedroom upstairs was not vacuumed properly-there were still little bugs on the floor by the window Very expensive for a poor job"

"I reached out on Wednesday to book standard cleaning service for Friday, April 25 at 9am. I spoke with someone on Thursday morning to confirm. I was told that I would get an email confirmation with the booking info and paperwork. Not long after booking, I contacted them back to change the time to 2pm on Friday, April 25 and let them know that I had not received the email confirmation from the first time I called. I spoke with Mark. He confirmed my email again and said it would be on the way. He also confirmed that my appointment had been changed to 2pm. I called back twice regarding not receiving the email and confirmed my appointment time since I had not received anything. On Friday, April 25 in the morning, I still had not received anything and called again. I spoke with Nicole. The AI system and Nicole stated that my appointment was listed as 1pm. After a high level of frustration at this point I explained to her the entire situation and confirmed 2pm once again. My email address was still incorrect and she stated that she would change it and confirm my appointment for 2pm that day. I finally received the paperwork around 11am and signed it. At 2:15pm on Friday, April 25 I called back as I had not heard from anyone or seen anyone at my home for the service. I was told by Nicole that the person assigned was not available at 2pm. My question, why didn't anyone call me earlier to tell me so. Why was it 2:15pm and no one had called me to tell me that my work would not be done? Why was I booked on Thursday for 2pm if no one was available? The level of service at this company is deplorable!! They rely on AI and even the representatives in the office can't get a simple scheduling task completed. I wasted an entire day as I could have booked someone else that was actually available. A manager called me back (I don't remember his name) and asked if someone could come at 4pm or the next day. He said he would SEE if someone could come at that time, which means he was not sure if he would have anyone. After all of this I don't have any trust in the company that they would do the job that I needed them to do. I canceled immediately!!!!"

"Wags N Rags did a great job. Arrived on time, worked diligently, cleaned thoroughly. We will use them again and recommend them to others."

"This was one of the worst experiences we have had. We contracted (verbally) with him in May after we received a quote for our projects of $650. He /his assistant did a few projects. He suggested that they come and complete other projects as they had time. We requested they wait until a later date, which was agreeable to them. Once we contacted them again, there was a complete lack of communication and focus on our project. I have text messages that show that he was unresponsive to our communications time and time again. Once he did contact us, he had a huge list of life issues, which were not acceptable as they were his problem not ours (as he agreed). He then set up a final time which he guaranteed but then consequently canceled due to another personal need. I asked for a final itemized bill. When I received it, it was almost the amount he initially quoted. However, the major projects that were quoted were never done. He refused to accommodate this in our bill."

"THEY DON'T HONOR THEIR WARRANTY I had 3 years left on the warranty for my shingles when the roof started leaking. I went on to the roof to check for any damage to the roof (like a branch falling on it or something).There was no physical damage to the shingles. I called WMR 3 times over a two and a half week period. Each time I was told by the receptionist that "tyler" would be coming out to take a look at it. "tyler" never showed. I got tired of playing the phone game (call them and notify them that your roof is leaking - no call back) and gave up. I will have to fix it myself. THEY DON'T HONOR THEIR WARRANTY"