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"United Trust Van Lines is far from trustworthy. They play all the classic mover company tricks. 1) they will quote a low ball initial price based on a brief estimate of your items 2) then they ask for an initial deposit to lock you in 3) then for me specifically for a 1 bedroom apartment move from Pitt to Cincinnati, I had sent pictures of my items and they quoted a price but did not include the name of the all of the items in the contract and quoted a low storage space of 300cubic feet (which I was not aware at the time what that meant relative to the amount of items I had). In reality for 1 standard 1 bedroom apartment you want around 650-700 cubic feet. 4) movers came. Told me they don?t have enough space for my items only 300cubic feet and then told me - boxes are extra, packing is extra etc 5) I redid the contract to include all items I discussed and the boxes and packing - obviously cost went up 6) charge extra for distance (on day of move), 1$ per foot above 100ft Be wary!"

"I was called prior to arrival with an exact time. They were very professional, transparent with cost. Everything was wrapped nicely with care. Was given an approximate time of 1-10 days when my belongings will arrive at my new house. They worked efficiently while packing and moving items out of my house. "

"I spoke with Harold and he said we were set for our move. When moving day came he didn’t answer and didn’t show up. My husband and I and our two young children moved our own items while also juggling our 10 months old baby. Totally unprofessional. Didn’t even call us back to see if we still needed services. If I could give 0 stars I would! Thank god I didn’t put any deposit or anything."

"Went very well, smooth, no damage to anything. Since it was over three years ago I don't remember how much I paid."

"I cannot say enough great things about All Service Moving—and ESPECIALLY Rico and Reyes, who were absolute lifesavers for my last-minute move. After another moving company bailed on me the day before my scheduled move, All Service swooped in and saved the day. Rico and Reyes showed up EARLY, upbeat, and ready to tackle the challenge—even with super heavy furniture that usually requires a 4-person crew. Somehow, the two of them handled everything like pros without a single scratch or ding—on the furniture or either home. What really stood out was how personable, kind, and thoughtful they were. They moved quickly and efficiently, knowing I was paying by the hour, but never once sacrificed care or quality. They were kind to my mom (who was helping me out), and so sweet to my two dogs too. If you’re planning a move, ask for Rico and Reyes by name. They went above and beyond, and I want their team to know what a fantastic job they did. They deserve every bit of recognition. 100% recommend."

"Please DO NOT HIRE THIS COMPANY! THEY ARE COMPLETE FRAUDS and THIEVES! They still have not delivered nor allowed me to pick up my furniture and I paid 80% of the estimated price. Following is a sequence of events: July 30th, 2020: Jonnie gives me an estimate to move from Miami Beach to Brimfield, Massachusetts with a 30-day storage (free according to the contract) at which time on the 30th day, I would move into my new place. I paid a down payment of $190 for a move out date from Miami Beach on August 4th at 9:00 am. I reserved my building’s elevator from 9-12 to facilitate the move. I am in Massachusetts due to COVID and arranging this from afar. August 4th-Movers show up at 11:30 which is 2 ½ hours after what I had agreed to with Jonnie. So I had to re-book the elevator for the afternoon 3-6 in order not to be charged another month’s rent by my building. The movers show up at 4:45 and end up completing the move. August 19th-Yaron says they are in Massachusetts (even though my things were supposed to be in storage until September 4th). He demands 70% to be paid upfront once they “arrive in Mass” and says he can’t take any other payment but Zelle which I have never used before. I find this very odd and ask him to pick up my things and that I would complete the move. He and Jack yell and bully me and say that they can’t tell me anything until I pay 70%. So I download Zelle and pay him 70% and ask them to tell me where my things were and Jack says he now can’t tell me anything until I pay the full balance. Jack says that my things will be delivered “around September 4th but cannot make any date guarantees”. I ask him for a copy of the contract because the link Jonnie gave me no longer works. I also ask him for a copy of my Zelle payment and the receipt of what I have paid so far. He does not respond. He does not respond. So I have no contract and no receipt of any payment at this point. August 19th-September 2nd- I email and text Jack to ask for my contract and an update on my move and belongings and there is no response. September 3rd-I text Jack and tell him that if he doesn’t give me a copy of what I have already paid and my contract that I would take him to court, call the media, call the police, and file with the BBB and the Federal Transportation Dept. He finally sent me a copy of the receipt of what I have paid. But still no contract. So I contact my attorney and he says to pay the balance and get the stuff from storage. September 4th-Today is my move-in date and still, I have no contact from the company. I text Jack and ask him where I could pay the remaining balance of the move to pick up my belongings and have my family help me with my move over the long weekend. He doesn’t get back to me. Sep 5th- I call Jack’s number and he says he’s working on getting me the address of the storage unit where my thighs are and would get back to me. He does not. September 6th- I call Yaron at a number that Jack gave me and Yaron says he’s working on getting me the address as well and once that’s ready that I have to pay via Zelle because that’s the only way to pay. I ask him about my contract and he says it’s in the storage unit with my belongings. So, I still have no belongings and no contract. That is the last I have heard from them. At this point, I am out the 80% I have paid this company, and I still have no contract and no belongings. They are obviously con artists and I will most likely never see my belongings. I am calling the media, taking them to small claims court in Florida and I’ve hired an attorney."

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."