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"Ended up being a HORRIBLE experience. Never again. Everything started off great. Sign up for service. I was told I'd receive a call the day before the Tech was scheduled to come, and they would service the front and back yards. Fast forward a week, no call from Ned's or Tech, someone just shows up. Guy walks around the house, takes pictures, treats the front yard, and leaves. I call because no one told me he was coming, and he didn't do the backyard. I'm asked to provide proof; unfortunately, my old camera system can't handle a 20-minute download to prove that the customer is not lying. I've been waiting a week to speak to the rep who signed me up, but I haven't received a call. Because the Tech said he completed the work, they believe him. If I could give Zero Stars, I woiuld."

"I had written a poor review after getting unsatisfactory answers about an insect control treatment, which was supposed to have been done with one of my weed control visits , but was not listed as done. Within an hour, Joe B, a manager at Green Lawn, called me to apologize and explain why the treatment may not have been correctly recorded in my records. He was apologetic and kind. The fact that he responded so quickly and was so sincere really impressed me. I also have found the technicians (who do the treatments) to be very friendly too. Therefore I’ve upped my rating and intend to use this company again in 2026."

"Very well! A really good and hard worker. In addition to fulfilling my requests, he also made excellent suggestions. I am always completely satisfied with his work."

"I would like to start with my apologies for the length of this review but I needed to get all of the information down. We have recently purchased a new home. The house did not have a washer and dryer so we needed to make this purchase. When the washer was delivered a leak in the shut-off valves was discovered when the valves were opened. I decided it best to have a plumber take a look and complete the repair on the valves. My wife was home for this repair. I was unable to make the meeting, so she met the plumber. The plumber came in and started with a quote of over $800.00 to replace two leaking shut-off valves. My wife thought that I should talk to the plumber and called me at work. After discussing with the plumber, he stated that the proposed repair was to cut a one foot square in my wall, cut the existing pipes, solder new sections of pipes onto the freshly cut existing ones that had shut-off valves already installed onto the end of them. I explained to him, over the phone, that the process of replacing the shut off valve was to unscrew the old valve from the pipe and screw a new valve onto the old pipe. No soldering was required in this approach and no hole would need to be cut. My solution would only take between 15-30 minutes to complete as to the three hour process he was proposing and should cost less than $300.00 for a plumber to complete. He explained that it was not possible to simply replace the shutoff valves as they were too old (my house was built in the 80s). I had him hand the phone back to my wife and told her that the call was hers as I was done dealing with this guy and ready to tell him to get out of our house. She stated that she would rather have it fixed now and the repair was started. About 30 minutes later, I received another call from my wife stating that the plumber was able to repair just the shut-off valve without cutting the wall. He did this by replacing only the shut-off valves. I asked her if she could see any dripping from the valves when they were opened and she replied that she was unable to verify as the hoses were not attached and that “installing” the washing machine was going to cost $300.00. I told her to hand the phone off to the plumber. I asked him how he was going to verify that his work was completed without screwing the hoses back onto the shutoff valves. He replied that the valves are not leaking and that the water to the house was turned back on. My reply was that the old valves did not leak when they were closed either. We only discovered the leak after the hoses were attached and the valves were opened. I told him that I did not want the washer “installed” but I did want him to check his work by attaching the hoses and opening the valves. I was talking to my wife while this was completed to verify that there were no more issues. She verified that the shut-off valves were not leaking so the payment was processed. When I got home, I took a look to see the finished product and noticed that the plumber screwed the hot lead to the cold supply and vice versa. I also noted that he neglected to replace the housing around the supply lines. It has been four business days since this repair and I have yet to receive a receipt for the work completed and documentation of what I paid. If you made it to the end of this review, you understand that there is no way I will ever call Michael and Son for any work in the future. I hope that my review has given you insight into Michael and Son and you decide the same."

"The minimum of work was done. Head gardener complained of his crew who spent most of the day sitting in the shade. Telephone or text messages to the main landscaper took days and days for brief responses. The growing/watering directions went unsaid. There was no check up by the management afterwards. A tree planted too deeply is dying. Replacement of dead plants seemed to cause a problem and we ended up replacing them ourselves."

"Great crew, happy and on site owner. I would definitely hire again."