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"It went well. They consulted me to assure I was happy with the trimming. The clean-up was acceptable. The city of San Jose picks up all the green waste, but is a little fussy about the debris piles. I had to restack some of the piles to meet waste company's requirements."

"The service they did was mediocre at best and they are not very careful. Had them cut trees down by my house and they decided to fell 1 of them right along the side of my house instead away from it and hit my roof and broke a window when I live in the forest and there was plenty of clear area to direct it towards. They also crushed my garden and fencing in this act. It has been 2+ months and they STILL have not fixed what they have broken and getting them to respond is next to impossible. So if they can't do any damage to ANYTHING on your property I would say maybe give them a chance but avoid them completely if there is a risk of anything being hit, no matter what the value because they won't fix what they break and will leave you for 2 months in the snow without a freaking window and your chimney crushed!!!!"

"Prompt and professional. Beyond expectation"

"These guys are great! It’s been said in a buyer/ supplier relationship, cost, quality and service... pick two of three. Speciality delivered on all three. They did a fantastic job and I very highly recommend them for all you tree work."

"We couldn’t be happier with the incredible transformation Black Diamond Paver Stones & Landscape delivered for our front yard! From start to finish, their team was professional, efficient, and attentive to every detail. They took our old, tired yard and turned it into a fresh, modern space that we absolutely love. The quality of their workmanship is outstanding — the pavers, landscaping, lighting, and overall design came together beautifully. Every step of the way, they communicated clearly and made sure we were completely satisfied with the progress. The end result far exceeded our expectations! If you’re looking for a company that delivers top-notch work and genuinely cares about customer satisfaction, I highly recommend Black Diamond."

"This company was contracted to trim my palm trees by PG&E. They did not notify me that they were coming and showed up and butchered my trees while I was at work. Had they notified me, I would have told them that there were protected falcons nesting in one palm, and great horned owls nesting in the other. Because of their negligence and the ignorance of the trimmer, the falcons lost their nest and habitat that they had lived in for years. Not only this, but the great horned owls lost their nest and habitat and I came home to find 2 dead baby owls that were probably days away from hatching. They had beaks, claws on their talons, and were developing feathers. I was devastated and mortified. Our house has been on the Morro Bay Winter Bird Festival tour for the last 2 years. These birds meant a lot to me, and I am heartbroken. On top of all of this, they did a horrible job. I had to leave a star to leave a review, but zero stars."

"System Pavers is HIGHLY motivated and well optimized to make the sale – but they WILL NOT stand behind their “system.” If/when problems develop (even due to their own failures), you are on your own. After a very high-pressure sales pitch (disguised as a “design meeting”) with all the accoutrements (fancy PowerPoint demonstration, a copy of their very large surety bond, commitments that they will stand behind us, and a “discount” that magically expired the same day), System Pavers completed our $72k backyard paver project in September 2021. Over the next few weeks, the pavers began to separate, sag, and “crown.” Also, the drainage in many areas was toward the house, not away from it. They did come back a couple of times to remove pavers, recompact, and reset. However, when failures continued, they asked us to let the system fail for another year so they would only have to do a major rehabilitation once. When that year elapsed, they were nowhere to be found. Very difficult to get them to come back out. Then, instead of fixing the failed system, they had a soils engineer evaluate. The engineer’s report confirmed they did not properly prepare the subgrade. They recently sent an email essentially saying they didn’t want to keep spending money on their failed system. They also claimed the warrantee would not cover the repairs. They are simply walking away, leaving us with an unsafe, embarrassing backyard and a worthless major investment. What a joke. PLEASE DO NOT DO BUSINESS WITH THIS COMPANY."