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"I appreciate the hard work Jose did on our limited budget. The job was incredibly lengthy and difficult and Jose took the job where many other contractors completely vanished. For that he deserves the 5 stars. We no longer feel our home is unsafe to live in and for that he also deserves the score we gave him. In the future I would have liked to see a bit more care on color matching and accuracy. Some cosmetic bricks stick out at angles and we had to go behind his work and fix a few issues. He also did not clean up the entire work area after completing the job. All minor issues though and only little cost. Jose was a man of his word though, and after the last payment still came back and finished the last bit of the job. "

"Of 3 possible, only one responded."

"They made an appointment- arrived as scheduled. Quote was very detailed & in a timely manner. Work was completed as discussed. Great to work with."

"I hired Flores Innovation Services in January to build a 112 ft retaining wall on my property. Everything was done in a timely manner from getting the estimate to completion. Communication was great throughout the process. The only issue we ran in to was having materials delivered. Charlie let me know as soon as that happened, and worked quickly to find another supplier. Charlie was excellent to work with! I would highly recommend them and look forward to having them do other projects for me in the future. "

"Great Job, Very knowledgeable"

"Amazing quality of workmanship. Very pleased with flagstone patio and fire pit"

"David is hands down the best contractor I've ever worked with! He has a background in engineering and it shows. My home's driveway was severely damaged by Helene (we live up in the mountains near Swannanoa, NC) and we had a mass of earth precariously perched above our home. I was very nervous it could continue sliding into our home. In addition to this, where our road had collapsed, it had become dangerous to pass with a car. David and his team were able to assess the damage and develop a thorough, well-explained plan for repairing this road damage. We were able to build a retaining wall and reinforce the bank adjacent to our road. He even re-graveled our driveway at no additional cost because his trucks were unable to access our property due to sandy roads. The work was professional and of very high quality. While he was working on the road repairs I also had him check our foundation to see if things had shifted during the hurricane. David was able to identify some bowing/cracking and suggested a repair with steel bracing. We agreed to those repairs and while working on this he noticed our decking bolts had come undone. David then went around both our main home and an ADU to check the bolts/nuts were tightened down on all exterior structures. This was going beyond and above by a wide margin and showed how much David cares about doing the right thing and helping people above all else. I cannot recommend David enough both professionally and personally. He's a wonderful human who does excellent work and I will absolutely work with him again in the future! -Andrew"

"I am writing to formally address the issues concerning the project I hired Jackson of J & M Concrete to complete at my property. The scope of work was to diagnose and repair a pond leak as well as address a sinkhole, with an estimated project completion time of 2-3 days. The estimated total price was $6300, of which 50% was to be paid in advance, $3150 was paid. On January 2, 2025, Jackson, of J & M, poured some concrete, which was to cure and settle before the next phase. The project was left incomplete. Jason removed all equipment and left the job site by the next morning, leaving large ruts in the yard from the trackhoe and other heavy equipment. The sinkhole was not addressed, nor the pond leak. It has remained unfinished and has been getting worse during the last 2 and a half months. I called days two and three when there was no sign of them coming back and made numerous phone calls over the next couple months to find out when they would be back to finish the job, seeing as they were paid beyond the scope of the job they did. It has been more than 2 ½ months and no return phone call. At the end of February, I received a letter from the concrete company contracted by J &M, Smyrna Ready Mix Concrete, which is seeking payment for their services – “Notice to Contractor and Request for Notice of Commencement, O.C.G.A & s.44-14-361.5.” I called them and found out that their bill had not been paid by J & M. I notified Jackson about this matter and he texted back saying he was in Florida and would call in the upcoming week due to a death in the family. As of today, March 13, the pond continues to leak, and the sinkhole remains unresolved, even growing in size. The equipment used during the project caused enough damage to require that additional fees be spent for hiring a landscaper to address the ruts in the lawn left by the trackhoe, as well as the excavated hill dirt used to block the creek from flowing into the pond. The partial blockage diverted the water, causing it to overflow its banks. Fortunately, the blockage has since been cleared."

"Consciousness and cooperative, Ben and his crew were able and capable. Good job."