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"It went great, very easy to work with."

"I used Crosstown Engineering to perform a foundation inspection. The engineer arrived on time and was very thorough. Following the inspection, I received the written report promptly. The report relieved my concerns about foundation issues so that I avoided unnecessary foundation work. The report made recommendations for some repairs that would help to stabilize the foundation. I highly recommend Crosstown Engineering. I would use them again."

"They gave me the answers I needed in a timely manner."

"Alex and his team were on time, finished in one day, sent me photos along the way. And did a wonderful job!! 5stars for sure"

"Robert and his guys were great! They redid our flowerbeds and were super efficient and knowledgeable. Great prices too. I highly recommend!"

"After talking to six other companies, I decided to give Elite Arborist a try. Carlos came out to give an estimate on laying new sod and redoing the stonework around a tree in my front yard. He was punctual and listened carefully to what I wanted. He told me all the things his company does and how they could make my vision a reality. We ended up agreeing to the work as well as pruning the large oak tree we have. On the day of the project, the sod was delivered 6:30 a.m. and the crew arrived an hour later. I was impressed how they put out orange cones around the area for neighbors’ visual safety. Carlos introduced me to the crew supervisor, Rocky. Throughout the day, Rocky kept me informed about what they were doing and progress. He patiently answered all my questions and reassured me that I would be pleased with the results. I was very impressed with the attention to detail to the stonework around the tree, the meticulous way they prepped to lay the sod and the expertise of tree pruning. They took great care in making sure they left may yard and surrounding areas, i.e., street very clean. By the end of the day, my front yard was transformed and had great curb appeal. Plus, the Oak tree really stands out. Carlos also sent me information on after care and fertilization of the sod. I’m very happy with the results. I paid a little more than I expected but it was well worth it. When it comes to landscaping professionals, Elite Arborist is the company you need. These guys are fantastic. They have a true passion for what they do and are very professional. I highly recommend this company. Their work is top notch."

"TERRIBLE. I was not around when the job was going on, but from reviews I trusted him. When it was all done I came home and it was not what I wanted but thought better than the last guy. Within the next few days every time I went out I was not happy. I has SPECIFICALLY asked NO decomposed granite, No mulch. I wanted stones. I was still hopefully wishing to get a bit of my first wish of a dry riverbed. I prefer stones and LOW MAINTENANCE, over grass. I went with his suggesting of leveling the yard and putting all new sod (which of course I had to because there was nothing but mud after leveling)...still upset I as not going to get my dry riverbed dream yard, He said not possible because of the first landscaper. He also assured me I would get used to the decomposed granite (which I said I did not want in the beginning) NOW. I had to pay to have stones bought in and put over all the decomposed granite, which he used on the sides with flagstone rocks. Every time I walked from outdoors and came in I basically bought sand into house. The landscaping rock he used to make flower beds (which I did not want ) and again putting decomposed granite in them also. Have all come apart. He DID NOT USE any LANDSCAPE FABRIC in any of my areas. I only have 4 shrubs, and 1 Little Gem (small Magnolia) left. My full time job is pulling weeds from the beds and yard. The sod was nothing but weeds. In the original plan he was going to build a nice bench for seating in the large corner of the yard. HAHA to that because when I aske what happened he said he changed his mind. I had him back out several times (Of course he was already paid in full, which I will never do again until I check things out for several weeks afterward to make sure things were done correctly or at lease satisfactory). The sprinkler system was suppose to be set to supply water to the new plantings. Well after a couple visits and it still not being corrected, is what happened to many of my plantings. They never got watered. I did it for a while by hand but only reminded me how upset I was with Mike and his contractors/ sub contractors. The sprinkler system he supposedly added and or adjusted for my plantings was never done. Even after several times sending the sprinkler guys or Mike Rohe (owner) back ..Yes this has been almost 2 years now, (which I have tried repairing what I could on my own (landscaping fabric, cementing the landscape stones back together, configuring my sprinklers, pulling up the last few shrubs that are left, etc.) The reason I am writing another review is because I am now shopping again for a GOOD LANDSCAPER this time that can do a PROFESSIONAL job and NOT CUT CORNERS."

"In August 2022, after hearing about DFW Improved on a home improvement radio show, we entered into two contracts with them for a roof replacement and interior water damage repair. These contracts were based on insurance-approved scopes following the 2021 ice storm. DFW Improved began the roof replacement project first. Following the replacement, the roof continued to leak due to their failure to replace the flashings. Despite corresponding work items in the insurance scope (confirmed later by the insurance adjuster's email), the DFW Improved salesperson insisted that flashing was not part of the roof. He threatened legal action if further payment was not made. Prior to this, they presented two identical model shingles as choices, which their own roof subcontractor on-site disclosed. Upon our inquiry via email, instead of addressing the issue, the salesperson accused us of defaming their company. Furthermore, they quoted $900 for a non-existent siding hole and estimated $25,000 for a bookcase, which their own designer valued at $6,000 to $7,000. While the roof leaking issue was still unresolved, DFW Improved began interior work. Instead of submitting the agreed supplement request as agreed, they skipped necessary steps to cut water-damaged drywall. To prevent wasted effort, we instructed workers to stop. The salesperson responded, stating that workers would not proceed with any work not approved by insurance. However, he emailed the insurance company claiming that the work had already been completed, causing significant confusion for us. During the halt period, we sent out numerous issues such as broken air pipes, cracked roof rafters, missing insulation, roof holes, missing felt paper, and a leaking roof. However, we received no response other than prevaricate explanations and demanding for money. We escalated to the DFW Improved upper manager who responded that they are their best team members and disregarded our request for an alternative project team. DFW Improved abandoned the projects and warranties, and initiated separation in December 2022. Both parties engaged in negotiations over separation costs. During this process, DFW Improved unexpectedly sent four individuals to our house, claiming to inspect texture work and demanding payment. Subsequently, DFW Improved placed a lien on our house, and their lawyer sent a demanding letter stating they would auction our house and (quote)“sue Vigorously” if payment was not made, despite the mediation/arbitration clause clearly outlined in the contracts. Under this pressure, we filed a claim in Tarrant County Small Claims Court, where the lien was placed. Later, their lawyer filed a motion to transfer the case to Collin County, where DFW Improved is based. We refused to comply with a demand for $5,000 and the confidentiality requirement during mediation. DFW Improved filed a new case simultaneously in the higher Tarrant County District Court, demanding a new amount of $59,845 and seeking to enforce the lien, providing no explanation for this amount. According to their co-owner's email, their accounting book calculated that we owed them a total of $1,260 (detailed below). During pre-mediation discussions, their lawyer attempted to justify their request for $8k, citing that a significant portion was allocated to attorneys' fees. We did not engage their lawyer to send us a threatening letter containing false statements about suing us without mediation. Their lawyer also declined $65 public mediator service provided by the Tarrant Small Claims Court. Additionally, they unilaterally escalated the dispute to a higher court. We have never been late with their payments. In fact, DFW Improved made a math error by crediting the blind work twice. When we brought this to their attention, DFW Improved spent extra time correcting the invoice, and their salesperson initiated an internal investigation. Any delay was certainly not caused by us. DFW Improved filed a lien attempting to collect the costs again, despite already receiving payment. See the invoice they submitted, which completely overlooks the $35,895.76 payment we made (supported by our bank transactions). —-------------The payment schedule on the contract has major math errors—--------- Payments for the work are due as follows: Contract Total $ 194,972.33 $ 19,497.23 deposit is due at initial design meeting.(10% of the Contract Total) 20% of the Contract Total is due at the preconstruction meeting. 30% of the Contract Total is due at start of drywall repair. ←– we requested halt at this phase and according to texas property code Sec. 28.003. EXCEPTION FOR GOOD FAITH DISPUTE; we can WITHHOLDING up to 110% of the difference between the amount the obligee claims is due and the amount the obligor claims is due. 30% of the Contract Total is due at start of countertop/trim installation. ←–we don’t even have any work for countertop 17% of the Contract Total is due at walkthrough. Remaining contract total is due at completion. 10%+20+30%+30%+17% + Remaining is more than 107%! DFW Improved needs to refund the incorrectly collected funds. -------DFW Improved co-owner's calculation based on their accounting book--------- ROOFING PROJECT Contracted amount: $52,364.74 Approved Credits Total ($3128.51) Xactimate difference ($1499.88) Line #18 R&R Chimney Flashing ($438.29) Line #25 Digital satellite ($49.24) Line #27 R&R Window Screen ($649.38) Line #53 Window Bid ($491.72) Payments to date: ($36,655.32) Roofing Project Balance due to DFW Improved $12,580.91 Line #20 Step Flashing Line #21 Flashing - L Flashing Additional credit discussed above of $1,478.63 brings this amount to $11,102.28 <--- DFW Improved never passed the city inspection and provide completion list and promised warranty INTERIOR PROJECT Current payments ($35,895.76) Current Costs to Date $28,432.84 Demo crew $550 Demo crew $150 Plumbing crew $690 Drywall crew $19,200 Insulation company $3000 Home Depot - misc. materials $104.03 Total for labor and material $23,694.03 <---this amount is already paid 20% per insurance standards for Profit and Overhead $4,738.81 Interior Project Credit for exhaust fan duct ($150) Interior Project Balance due to homeowner ($7,612.92) Total amount due(combine both contracts) $1,260 —----interior invoice from DFW Improved(removed detail name of subcontractors)---------- 11/12/2022 homeowner:2022-August-Interior Insurance Rest Remodeling $ 150.00 11/17/2022 homeowner:2022-August-Interior Insurance Rest demo $ 550.00 11/17/2022 6013751 homeowner:2022-August-Interior Insurance Rest Home Depot $ 23.27 11/17/2022 6013734 homeowner:2022-August-Interior Insurance Rest Home Depot $ 23.02 11/25/2022 816725 homeowner:2022-August-Interior Insurance Rest Drywall $ 19,200.00 11/21/2022 2014093 homeowner:2022-August-Interior Insurance Rest Home Depot $ 115.46 11/22/2022 1200043 homeowner:2022-August-Interior Insurance Rest Home Depot $ (57.72) 11/29/2022 34736796-$690 homeowner:2022-August-Interior Insurance Rest Plumbing $ 690.00 11/30/2022 10-85062 homeowner:2022-August-Interior Insurance Rest Insulation $ 900.00 11/30/2022 10-85061 homeowner:2022-August-Interior Insurance Rest Insulation $ 2,100.00 $ 23,694.03 They attempted to inflate the amount to $22,835.94 by falsely claiming work on the wall texture extended from the actual 10% (bottom 1 foot of each wall) to 100%. Their lien is invalid, and their claim is baseless according to the evidence in their own submitted invoice. We are uncertain about the extent and duration of the legal battle DFW Improved and their lawyer will continue to pursue. It has been nearly two years. Instead of assisting us with the aftermath of a natural disaster, DFW Improved attempted to extort money from us and our insurance provider. This has resulted in substantial legal fees, emotional stress, and significant delays in repairing our house, necessitating prolonged rental expenses. Despite our efforts to settle amicably, they persist in prolonging and escalating the dispute. This inci"

"Very good service and good with advice!"

"My yard is beautiful and I am so proud of it. Derek did a great job and came back by to check on the yard to ensure the grass was looking healthy and I was watering. Very personalized service. Couldn’t be happier!"