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"The dishwasher wiring that Randy's installed in my home fried out 6 months after they did the work, almost causing a fire in my home. Luckily the circuit breaker enabled to cut power. In the doing the work, Randy's said my Bosch dishwasher had to be hardwired vs. how Bosch sent from the factory. Randy's rewired the Bosch wire box which did not work after they left and they had to come back out because the box was "arcing" and causing the circuit breaker to enact. This should have raised alarms with Randy's but no. Eventually the box melted down, which I did not initially know, causing us to purchase a new dishwasher only to find out by Warners Stellian that the box was fried. Randy's did engage in discussions on the topic but accepted no accountability, initially denying they even did the work. After pressing the issue they finally admitted to rewiring the box but said they can't accept accountability because it was provided by them. When pressed on why they would rewire a Bosch electrical box they would never support vs. installing their own box - they had no answer and said it was a good question. They admitted they should have probably installed their own box and not touched the Bosch box but would still not accept any accountability for their poor workmanship. I was glad to see Randy's admit they should approach these situations differently in the future but very disappointed they would not admit to fault here or warranty the work. Randy's did not act in good faith and I would not use them again. For reference, they were at my house for 4 hours and I was charged $2700 for the work (multiple small projects). They are one of the most expensive outfits you can hire and they claim you get what you pay for. Apparently I paid for a near fire in my house and a $1500 dishwasher opportunity. Disappointed."

"Rarely in my experience of owning homes and rental properties have I seen a crew of men take on such a difficult (Structural Damage) project like ours with such skill and professionalism! Roman the Project Manager was punctual and clearly explained what would be necessary to complete this project. His crew were on time, tidy and in good spirits. We were so impressed on the quality of work on the first project that we have hired them to work on a second project involving a claim with our insurance company! Roman was happy to meet with the Claim's Handler even on short notice. Needless to say, I would highly recommend A to Z Remodelers and Builders."

"The upfront scoping of the project was excellent. Joe spent the right amount of time getting the details right so when his crew arrived to do the work, they already knew what they had to do. The pricing was competitive as well, plus they offered me an extended warranty for the water heater over and above the standard warranty."

"The plumber did a great job and came out within the hour. He gave me a quote after looking at the job and then when right to work."

"Small business is defined by their ownership. Ownership determines leadership, accountability, and service. It's pretty straightforward when things go right. The company is defined by how they handle difficult situations. Without going into great detail, there was a good faith mistake made. As soon as Robert, the owner of the company, was made aware of the situation, he immediately called, took responsibility for the situation and rectified it. He was professional, a good listener, and insightful in his responses and solutions. As far as the company is concerned, the estimates are accurate and thorough, the electricians are prompt, courteous, neat, and knowledgeable. Every company has weaknesses, but overall this is a strong company and I would highly recommend them for your electrical project needs. Frank R."

"Everything was perfect & very good work. Very prompt response to call & scheduling the service."

"Hello Tony, So we had xxxxxxxx come out and the following was discussed: 1. Because of the design of our home with the foyer and existing 2 levels what we “essentially” have is a two zone system. 2. If Countryside removes the zone system and dampeners we will have no heat in our lower level so they advise against that. 3. There was a way to give us a two zone system however because Countryside chose the layout the way they did there is no option to do anything different at this point. Short of a whole new system at the going rate of ~ $7000 (You have been paid $7505. Removing anything will lead us with just what we started with which is NOT ACCEPTABLE. 4. Countryside has provided us a “quote” and a final bill. There is no signed contract, no change order, no email agreement to do any additional work other than the quote and the crossed out “upgrade” that the quote identifies and Tony was told of specifically at the final “pre work” meeting. 5. We are starting drywall 01/28 and Doug and Joanne Hill are considering $7505 (paid) the total amount due. Please note this amount is ~ 20% more than the quoted amount. Again, there is no signed contract, no pre park scope agreement, no change order or any other conversation signaling to the homeowners the cost would be more the the originally quoted amount of $6505. 6. The homeowners also have two quotes that the desired two zone was possible and that due to the design of our home, essentially what we have. Except due to Countryside opting to add zoning system the two zone system can not be re routed any other way. 7. Doug and Joanne Hill has asked for the Owner to contact for over a week, this has been done via the Sales guy Tony, posted on the Complaint/review site, and a Better business Bureau has been filed over a week with No response from countryside. Given that all this has been done we are considering our relationship complete. Doug and joanne hill have paid Countryside in FULL (20% over quoted amount) and 10% over market value for work complete as evidence by report from Center-point home Services. Addendum 8. Doug and joanne previously offered to split the ~3300 upgrade homeowners did not agree to - leaving countryside to absorb 1505 and the homeowners to pay 1505. Given the assessment from xxxxxxxxxx this offer has been withdrawn! I will forward this to the owner and the BBB Done !"