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"Did not come to give estimate"

"Not a man of his word. I?m glad Mike?s business is doing so well that he doesn?t need more of mine. After contracting Inspeyered for $7,500 (pruning, planting) and taking his advice to plant a hardier variety than I originally identified, Mike and his crew did excellent work and I was pleased. He never came back as he said he would to water in the 12 trees with a particular mixture. Which I reminded him of when they all started dying 3 months later. Mike returned and, in fairness, I offered to split the cost of new trees thinking I must have needed to water more also, despite the intermittent rains. The remaining 2 were then dying and Mike said he?d come back for those. I called, texted, emailed, contacted him through his website, ? after months of no response he said ?I am sorry and will take care of it as soon as I can.? 8 months later, now 1 1/2 yrs since the dying off, I called with additional pruning needs, followed by yet another text/vmail, still waiting"