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"Working with West Shore Home was a pure pleasure. From the beginning to the end, each step in the process was filled with customer service and attention to detail. You will pay a little more than hiring a subcontractor and doing it yourself, but the numerous risks and issues that could arise from doing this are too many to count. West Shore Home takes care of their employees and customers alike with equal attention. We had a cookie cutter bathtub and stand up shower next to each other removed, and replaced by a full stand up, custom walk in shower with acrylic wall panels, and a bench seat to shave your legs. The salesman, Bobbi, was fantastic to talk to and work with. He helped navigate us through the design, to arrive at the result we truly wanted / needed. Bobbi was fun, friendly, professional, and loyal to his West Shore Home family. Bobbi explained the benefits of working with West Shore Home, versus subcontracting. Time and quality were the two deciding factors for us. West Shore did not disappoint. After working with Bobbi on the front end, we met with Gerry, the installation manager, along with Bobbi, in our home to discuss the upcoming installation. Both Gerry and Bobbi worked to ensure the details were accurately documented, and to ensure the soundness, quality, and layout of the design would be on point. Up to installation day, we were contacted by many friendly West Shore Home reps to ensure we were ready for the installation and asked if we had any questions. The installers arrived on time, laid out floor protecting mats into a carpet, and worked diligently. Our installers were Steve (senior installer) and Logan (junior installer). Steve and Logan were friendly, considerate, and professional. Both men were excited to work on this opportunity, and were kind enough to answer my many questions as they worked through the installation. Through every step of the installation, Steve checked with me and my wife to ensure we would be satisfied with the location of plumbing and the overall aesthetics. The speed and quality of Steve and Logan are unmatched. Their swift process and building skills were a welcoming change to my previous experiences with other skilled laborers. I appreciated most that Steve and Logan communicated with ease and attention, without concern for me slowing down their progress. They were truly interested in getting to a final result that my wife and I were satisfied with. Upon completion, Steve and Logan explained what they did, and discussed post care of our bathroom. I'm happy we went with West Shore Home, instead of cutting corners to save some money. We also have a warranty with this company that we wouldn't have had otherwise. I would recommend working with West Shore Home if you want a low maintenance bathroom with seamless, grout-free acrylic wall panels. We now have a walk-in spa-like shower that looks like a fancy walk-in with tile (we chose champagne travertine with the subway tile look), without the tripled cost and headaches of high maintenance. The addition has also increased the allure of our home (if we ever decide to sell). We are completely satisfied with the entire process, the ease of working with this company, the honesty of all (4) men we worked with - Bobbi, Gerry, Steve, Logan, and the final results. My wife is so happy with finally having the one thing she's wanted for her home, and I'm happy that not one thing went wrong. Best installation we've ever experienced, and would gladly, without question, recommend West Shore Home to anyone else. If you do go with this company, I recommend you ask for these people BY NAME: Bobbi - Sales, Gerry - Installation Manager, Steve and Logan - Installers. If you do, you will be completely satisfied!"

"Best experience in the state. Very driven and focused on the job...easy to see it is a passion."

"Very detailed. Quality of work was excellent! Explained processes before, during and after project completion. I would highly recommend Steve to anyone needing handyman services."

"I hired Josh to hang some mirrors , painting, install chandelier, and do some electrical work. He is great and very detail oriented to make sure everything was hung symmetrically and straight. I extremely recommend him to anyone who needs work done."

"Mr. Mike is truly an honest and very admirable handy man. He is true to his word and explains to you everything he is doing on your home remodel project. He listens to you about everything you want in your remodel plans. I was very nervous to find someone to help me redo my front main bathroom again after the first contractor never showed back up to finish the job. Mr. Mike showed up on time. He looked at my floor and looked at my bathroom. He immediately knew I had a water leak. The tile grout was all cracking on the bathroom floor and the bathroom had a terrible smell like old wet rotted wood. Mr. Mike gutted the bathroom again told me there was no rubber liner used for the shower and I had black mold. I was so upset, but Mr. Mike was so nice and calm which made me feel better. He basically rebuilt my entire bathroom. It only took him 5 days. He also found electrical wires by my water lines!! I am over the moon happy about my new bathroom and beautiful floors throughout my whole house. He also installed new interior doors. I loved the guys work and honesty so much that I redid another bathroom in my back bedroom. Mr. Mike is a handy man keeper!"

"Derek and his worker Rogelio were all one could ask for! They arrived on time for multiple visits, charge very reasonable rates, do the list of jobs & cleanup. They were polite and knowledgeable in all my 8 areas of need. Freeman Repair are outstanding in every way and most of all do excellent work! After experiencing other handymen, they are such a pleasure."

"After receiving a quote including materials except for the paint. I had asked Ashley to include the drywall since I couldn’t buy it or get it home. I paid the deposit and Ashley called to arrange time to do the work. She said it would be painting only. I told her again that the drywall needs replacing and she hung up and talked to Vince. She called back and said the quote included “mudding and painting.” I asked how they planned to “mud” crumbling drywall. She said they would just mud over the damages. I asked for my deposit back so I could find a reputable company."

"Walt came out on a Saturday morning and fixed my spigot, in my backyard. It's working great now. He was very professional and he didn't charge me an arm and a leg. Great job!"

"Dustin Weltman was on time, professional and efficient in the several siding issues that needed repair. He was very personable, and his work was of outstanding quality."