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"This was my first time working with a construction company and Chase and his team made everything very easy and we were extremely happy with the work that was done. Everything was done on time, on budget and very professionally. Andrew and Sandy were amazing with communication and James was great to work with making sure we were satisfied. The team helped offer advice and help get everything ordered. We plan to use them again in the future and I highly recommend them to anyone looking."

"The charger was installed for close to a year now, everything still working fine and neat work. Loved it"

"We hired Record Electric to fix a broken ceiling light mount/gang box for a chandelier. They were fast and reasonably priced. The repair was flawless- it was as if nothing ever happened. Highly recommended!"

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"STAY AWAY. Numerous issues and they will cost you more money without you knowing it. I just found out that I was on a **DO NOT SERVICE** list (after all the grief they have given me.) I am ticked off. Here is a summary due to the character limit: 1. They installed a faulty HTP tankless hybrid water heater. I argued with them for what I think was a good year before a HTP tech finally determined that I was right. Replaced it with a Rinnai RUR199in. 2. They took (stole) my oval ductwork and replaced it. I was fine with the replacement. I looked the other way but it was expensive and they never asked - they just hauled it away. Most homeowners probably do not realize how expensive and unusual that oval ductwork is. I could have even recycled it at a profit. 3. I recommended them to a neighbor only to find cops all over their home one day. Their plumber stole their special needs kids controlled medications after having them go into other rooms to turn on and off the faucets. I just chalked it up to a bad apple. 4. HUGE ROOKIE mistake. They short-cycled the new air handler. Vent was right next to the main return (2in. away.) Unecessary wear and tear, high electric and gas usage, and discomfort. Whatever was coming out was immediately suck back in. Unfortunately I did not realize this until a couple years later. 5. HUGE ROOKIE mistake. They never installed the 2-stage wiring. See directly above. Look it up. HUGE discrepancies in temperatures and sky high bills. Premature wear and tear. I wrote Freddy Jr. about this which might be the reason why I am on their list. But still, that is their job to get it right and not mine. Most people would have no clue for the life of their system. 6. They did not hook up the high-limit kill switch/float on the condensation pump which led to a flood and destroyed antiques. I hooked it up in less than 10 minutes. 7. I was told one day that the original manger was fired because he was skimming clients from the company. 8. There is no check valve on the recirculation line which they installed on the new tankless they replaced. I believe it is code and now I have to hire someone else ([business name removed]) to fix their screwup which likely killed my internal recirculation pump. Again, unecessary wear and tear along with high energy bills. I was willing to look the other way on so many things but the truth is they get away with this because most homeowners do not know any better. In other cases, I figured that no one is perfect and we all make mistakes. But then to find out that I was blacklisted a few years later because I called them out on their BS after I needed their help yesterday? The only thing I can think is that I ended up costing them more money on things they should have done properly in the first place. It is a company that needs better oversight and apparently has awful management. I am not bragging but I have an advanced engineeering background creating petroleum engineering training material for big oil (aka plumbing on steroids--makes this look like childs play), programming, developing systems for hydroponics, working with heat and waste recovery systems, fixing combustion engines, and building computers for over 20 years. My point is that I noticed a lot of things that most people would overlook because I know how many things work. I called them out and that is the only explanation as to why I could have been blacklisted. But do yourself a favor and go with [business name removed] or [business name removed] instead. It is not to say that others cannot screw up, but this is my experience with them and the straw that broke the camels back. Mention that you read this here and thank you. Perhaps the next company will not mess you up under the guise/protection of teamsters and protectionist unions that overcharge with ridiculous licensing requirements that ends up meani..."

"Excellent work, friendly, and professional "

"I couldn’t have asked for a better or more competent electrician! Both James and his colleague, Randy, were so knowledgeable, worked very cleanly, explaining everything so I would understand and you couldn’t ask for more polite manners from anyone! I couldn’t recommend James’s company enough. Very real in cost so if want a fantastic electrician James is your guy! "

"The actual work was well done, the scheduling and timeline were challenges."

"John did a great job with my outdoor Juicebox 48 installation with basement subpanel. I am really happy with it. He had very competitive pricing against 3 other electricians and had the the charger installed within one week of me signing. He showed up on time for the install, was professional and patched up all the drywall he could after the job. He also did a load balance calculation for our building (we live in a two family) to check capacity and make sure we would pass inspection. Getting the inspection itself completed through the City of Cambridge did take a LOT longer than I thought it would and I had to bug him for a few weeks to sort out the paperwork, but once it was scheduled and the inspector arrived it was quick. Overall my experience was great and would definitely work with him again."