Get matched with top generator repair pros in Chester, NH

"Highly recommend!! In 16 years, we have never had a need for a generator. We were told we were on the hospital grid. Well, apparently, those grids change. Over the last year, we have had too many electrical problems with long outages leading us to come to the decision that it would be prudent for us to buy a generator. After doing the research and seeing all the details involved with ordering, preparation, installation, etc, we decided there are too many important details and decided to look for someone to do everything for us. It's incredibly important to know that we came to this decision in December, 2020 (height of generator demand), during a pandemic and during a time of an extreme nationwide generator shortage. While researching, we saw so many people waiting months for a generator from other companies, trying to do everything themselves, waiting for the transfer switch, then an electrician and so on. We figured we would be lucky to have it for next winter. We met with Matt Sanford, he went over everything in detail, looked at the potential sites for the generator and the propane tanks, measured, etc. He could have sold us a bigger generator, but he thought it would be a waste for us to spend extra money on a specific generator I "assumed" we needed. Matt determined the size needed, made recommendations and we, happily, gave him a down payment check. He said 4-6 weeks. I still had my doubts, but here I am writing a review 4 weeks later, because the installation is complete. It is a two-day process. The workers who installed it showed up shortly before the expected time with masks on, were clear and concise, informative, professional and were very courteous of their surroundings including inside the house. In all honesty, I was floored with their demeanor. They completely took me by surprise and it was well above my expectations. When they called to book the installation, I was told the electricity "could be" out for several hours. We planned for several hours. When they arrived, they said it would be an hour or two. It was out for 15 minutes. They do as much as they can in advance so the power is out for as little time as possible, but there can be issues. DO NOT plan that your power would be out for that short period of time. Plan for the worst and hope for the best. The next person, who installs the gas portion, arrived bright and early the next day. He was just as nice, informative and professional as the workers the day before. The communication from the company is stellar. The people they have working for them are fantastic. I cannot say enough good about our entire experience. You WILL NOT be disappointed. By the way, here's something I didn't even know existed until Matt told me about it. Ask about the house surge protector. Even my insurance company had never heard of it. I wish I had known about it when it came out. Also, based on the work involved with the generator, it is comforting to know we are paying them for maintenance, monitoring, etc. In my opinion, this is a complicated machine to install and maintain. They see everything our generator is doing and if something is not right, they'll send someone out before we even know something is "not right". You don't want to be caught in a major outage and have a failing system. You go through the big expense of buying it and installing it, make sure it's taken care of on a regular basis by a professional just like your car, home heating system, etc. I highly recommend this company."

"Excellent workmanship, great to work with, kept me informed. On time always. Estimate was fully detailed so I knew just what work Marty would (and did) perform. He cleaned up before leaving each day. He tailored his 'power-off' schedule around my tight availability. And he gave me personalized verbal & written instructions on how to use the new portable generator & panel-cutover switch. Price was in range of estimates I'd received from other contractors. Great job."

"Gabrielle was the ultimate professional. He worked all day on a complicated repair and completed the job He was conscious of the importance of this generator to us at this time and determined to get it correct. Many thanks. Larry G and Pat S"

"I hired George after the house I was selling was found to have some major electrical issues requiring repair and coordination with the power company. George was responsive, worked quick and helped me move forward with the sale and the work was great quality."

"David found and repaired the electrical problem, while showing and explaining it to me in detail. David is a true professional with a great sense of humor and skill!"

"Yes we had a Major snow storm and I needed a generator battery and they where out there the next morning to charge it and BRIAN HOWE WAS GREAT and even but me some slack I highly recommend them Mr electric thank you"

"I had Arete Electric provide an interior and exterior upgrade and couldn’t have been more pleased with the service and quality of their work. I highly recommend them to anyone looking for a job done right."

"Upgraded the service to the house, grounds, new/larger primary panel, sub-panel installed in garage, exterior generator wired. Very neat/clean work, very quick. Very happy."

"Scott is excellent to work with in all aspects of electrical. I am a general contractor and Moses Electric has done all my electrical for the past 12yrs. I look to no one else. From the non working outlet or switch, to service upgrades, underground work, data, fire alarm panels, low voltage, new construction, remodeling, troubleshooting, all the way to 3 phase industrial and commercial work. Scott has been along side me for all aspects of the electrical work and never skipped a beat. I have full confidence to refer Moses Electric to my own clients, friends and family. Knowing when I pass his name along it will not come back to me with a negative effect. Always happy clients every time, in addition to being clean in all aspects of presentation and workmanship. I am not biased because I am in the trades. We rely on referrals and relationships to provide our living so there is no benefit to saying what isn't true. I highly recommend Scott and Moses Electric for any of your electrical needs. He makes the process easy and seamless."

"This whole repair project was incredibly smooth. Quick response, arrival earlier than expected and quick repair. Mr. McDonald was efficient, very personable and clearly explained what the problem was and how he fixd it. Neat, VERY professional and was a superb find. VERY pleased I dealt with him and the company!"