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"Excellent experience!"

"Happy to say they were on time. Their professional, respectful and knowledgeable skills were on point. "

"x"

"Extremely disappointing experience with Schlepper. We hired them for a move that included an antique armoire valued at $15,000, with very clear instructions agreed upon in advance with their representative (J). Those instructions were not followed, and the armoire was damaged as a result. Key issues: We were never informed or offered any insurance option. It was not mentioned by the representative (J) and not proposed on the day of the move. The movers could not communicate in English, making it impossible to give instructions or resolve issues. The movers left our bathrooms in a disgusting, unsanitary condition. The agreed plan was to disassemble the armoire at pickup and reassemble it at delivery. Instead, they attempted to move it improperly and only dismantled it at delivery when it didn?t fit ? causing damage. Schlepper refused to reimburse us or send a professional restorer, and instead offered $120 for damage to a $15,000 antique. This is unprofessional, misleading."

"I had a local move from New Haven, CT to Hamden, CT, and the whole process went smoothly. The movers arrived on time and stayed organized throughout the day. They handled my furniture carefully and made sure everything was secured properly. Unloading was done without any confusion. Nothing was damaged during the move."

"A+++. From start to finish, this team was amazing. Johanna in the office is so kind and professional. When my first move date was delayed because of refinished wood floors not being dry, she accommodated with no problem. When the second move got delayed because of a snowstorm, once again, she rolled with it. The moving team themselves were wonderful. Professional, polite, very hard-working, and fast! If I ever move again, this will be the company I call."