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"One of the best customer service experiences I can remember. I reached out to get a quote for moss removal on my house and Dylan promptly scheduled a visit, showed up on time, answered all questions, gave a fair quote, scheduled then performed the work when indicated and followed up to see how I felt with the work. I wish every job went this smooth! Dylan was courteous and professional, a pleasure to work with."

"Excellent team and communication for our roof project. We needed someone to repair our roof that has shingles thats been needing repair and they were able to deliver and spring into action within a day ! It was perfect as the rains were coming and the damage to our roof would have gotten worse. From the time I first communicated they were able to arrive and give us an estimate and work with our insurance company (which was not easy) in the same day. Highly recommend this company ! Thank you"

"Did the work in a timely manner. Showed how the work was done and why it was done that way. I can give you a better evaluation of the project in 10 years. All in all I was satisfied"

"Simply Great! Jhaimes and his team repaired/replaced all my broken siding and dented metal flashing, drip edges and broken shingles in less than 5 hrs. Looks brand new! No mess to clean up after these professionals."

"Very professional and quick. David is a really nice person to work with."

"I had a terrible experience with Jesse James Roofing. They installed a roof on my house that ended up leaking, and I had to spend months arguing with them to get a repair. Unfortunately, the repairs didn’t work, and the leaks persist. A teenager—presumably Jesse's son—was overseeing the job, and after asking a few basic questions he couldn't answer, and I asked for someone more qualified to manage the work, I was told I was being arrogant. They refused. We’ve been dealing with this issue for over a year, facing ongoing water damage and stress every time it rains, having to place towels to catch the leaks. We’ve requested a refund, but they refuse. I highly recommend avoiding Jesse James Roofing."

"They did a good job and I have no complaints. They came back and cleaned up all the mess."

"Called On top roofing for an estimate, it took several weeks to get back to us, got the estimate and agreed to have the work done. A few guy showed up one day and started working, we were not notified they were coming to work,good thing we were here that day. They did the job and left without ever communicating with us about the work. We did a walk around and discovered that some of the work was not completed. So called the company back and the owner came out to look at the job, he said it would be about another $100. To complete. We were not happy because this was supposed to be in the estimate we agreed on. The workers show up again unannounced and did the job. We then received a bill for $200. More, again this was not what was agreed upon when talking to owner. We were hoping to form a relationship with this company for future work, but that's not going to happen, there was no communication and even with a written contract they will somehow charge you more than agreed on."

"About a month ago, a young man from Power Home Remodeling - The Quality Assurance Manager, Alex P. came to my home to inspect the work one of his crews did on my home...they replaced all the gutters and trim...$9,000 worth of gutters/trim....He needed to get up into my attic space b/c I was told the only way to 'certify' the warranty was to see the work (soffits) from inside as well...he would not take NO for an answer....tells me again about certifying the warranty so finally, I let him up there...lo and behold he says he finds water damage...I look at what he sees and I can't say yes or no that it is exactly what he is telling me... He is very aggressive during his 'pitch' for a new roof...he says that as 'management' he can bundle the gutters and roof together...he writes all of this down on a piece of paper (which I am in possession of)...says he can do both jobs for $24,900...roof and gutters... He shows me the figures...I see it on paper...how much it would cost and its monthly payment...I speak with my wife and we decide to put $10k down...he says to me that $10k will come off the $24,900 once the financing is set...he writes all of this down right in front of me...tells me the $10k will come off the loan as a down payment ... THIS WAS A BOLD FACED LIE... At no time did he EVER say the cost of this project would be $34,000+...my paper work that he showed me, DID NOT have that figure on it...if it did...I would have said NO...he told me the entire project would be $24,900...not $34,900... Had I not looked at the financing paper when it came in, I would have never known I was deceived...at no time was the cost of both projects more than $24,900...I call the company to complain...I tell them what I have in front of me...the figures that were agreed upon by my wife and I and their man Alex P...all they can say is...you signed the agreement!!! Over and over this is what I am told...I ask for Alex P to call me and to this date (6/12/25) I have yet to hear from the guy. Why is that? He's the Quality Assurance Manager...the guy who told me b/c he is management, he can give me a better price...this companies practices are deceptive. Yup I signed the agreement but was told something totally different! I am happy with the product and work but come on...everything you read for reviews on this company is 100% accurate...from how they ended up at my home (doing work in the neighborhood...sure they were!) I just threw away $10k because of this companies deceptive practices!!!! And again, why hasn't Alex P called me back? B/c they got what they wanted and know they are wrong! I have received responses from the company and both responses DO NOT address the deceptive practices of their QA manager, Alex P...I know what I was told and what I was shown for a total price. They make it as if I am an idiot and am making this stuff up...I am not!!! I am not saying I am devoid of blame here b/c I trusted them and in the end, I was misled by this company!"