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"I had a terrible experience with Jesse James Roofing. They installed a roof on my house that ended up leaking, and I had to spend months arguing with them to get a repair. Unfortunately, the repairs didnâ t work, and the leaks persist. A teenagerâ presumably Jesse's sonâ was overseeing the job, after asking him a few basic questions which he couldn't answer, I asked for someone more qualified to manage the work, I was told I was being arrogant and they refused. Weâ ve been dealing with this issue for over a year, facing ongoing water damage and stress every time it rains, having to place towels to catch the leaks. Weâ ve requested a refund, but as usual, there has been no response. I highly recommend avoiding Jesse James Roofing."

"Service went excellent . Jack and Mike King did a wonderful job, they were pleasant and was reasonable. I would recommend them to anybody. They knew their job ,they knew their work, and I would call them in the future. I would give them a 10 star if I could."

"Called On top roofing for an estimate, it took several weeks to get back to us, got the estimate and agreed to have the work done. A few guy showed up one day and started working, we were not notified they were coming to work,good thing we were here that day. They did the job and left without ever communicating with us about the work. We did a walk around and discovered that some of the work was not completed. So called the company back and the owner came out to look at the job, he said it would be about another $100. To complete. We were not happy because this was supposed to be in the estimate we agreed on. The workers show up again unannounced and did the job. We then received a bill for $200. More, again this was not what was agreed upon when talking to owner. We were hoping to form a relationship with this company for future work, but that's not going to happen, there was no communication and even with a written contract they will somehow charge you more than agreed on."

"Serpa Home Improvement installed vinyl siding, replaced 6 windows, gutters and they did an outstanding job. The quote was fair, Ronaldo was always available and responded quickly to all of my questions, and the crew was hard working and meticulous. I’ve received several complements about how nice the house looks with new siding. Overall it was a great experience and I’m extremely happy with the final results."

"Came out to do an estimate, and didn't provide it to me for many days or contact me, despite multiple phone calls I made and messages left. While I understand they were swamped with demand due to a snowstorm, I was led to believe they would be more responsive - and the responsibility lands with them to set expectations with me on turnaround time. In the end, they did repair our gutters in about 10 minutes, and I can't complain - it was fast, albeit very expensive. If I can find an alternative, I wouldn't hire them again."

"I had a terrible experience with Jesse James Roofing. They installed a roof on my house that ended up leaking, and I had to spend months arguing with them to get a repair. Unfortunately, the repairs didn’t work, and the leaks persist. A teenager—presumably Jesse's son—was overseeing the job, and after asking a few basic questions he couldn't answer, and I asked for someone more qualified to manage the work, I was told I was being arrogant. They refused. We’ve been dealing with this issue for over a year, facing ongoing water damage and stress every time it rains, having to place towels to catch the leaks. We’ve requested a refund, but they refuse. I highly recommend avoiding Jesse James Roofing."

"Very professional and quick. David is a really nice person to work with."

"Very disappointed. We asked for triple pane windows, and someone on their end ordered double pane. Luckily we noticed day of installation, and they had to re-order the proper ones we signed for. Finally the group of installers who came did a horrible job. Trash, insulation, and broken glass on our front lawn. Horribly cut wood trim that we had to redo ourselves. Poor sealing that we need to redo. Our hopper window was misaligned and couldn't close. The hinge arm on our casement window has detached from the channel. Communication is spotty from them, and sometimes we don't get an answer by call or text until we message repeatedly. It took over a year to have our project done from contract signing to end, and there are still issues cropping up. Out of the dozen of contractors we've hired the past year and a half, they have been the most disappointing and for what we paid, the quality of work was truly disappointing."

"One of the worst companies I have EVER dealt with in my life. Nothing but runaround, lies, and lack of accountability. They will tell you something over the phone, then when you follow-up, they will magically lose all records of prior conversations. I was told replacement windows would be ordered in June 2024 - never ordered. In January, ordered correctly with 4-6 week expedited delivery time quoted. Now in Feb, was told the windows would not be ready until end of March (total of nearly 11 weeks since order). Magically, they have no record of quoting me 4-6 weeks, though I have email records saying otherwise. Just a miserable company to do business with, would never recommend to any homeowner."

"Everything from the phone call to set up the appointment to the expected wait time for the job to be addressed to the completed project was handled in a professional yet friendly manner. The estimate was explained well and appropriate expectation was set as to the time involved to complete the project and when the job could be scheduled."