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"Contractor was over 2 hours late starting every day (momma needed her coffee), was not properly equipped (We provided wheelbarrow, post hole digger, shovel, loppers, garden rake, etc.). Contractor's labor was a 70 +/- small man and the owner's wife (who did NOT want to do this type of work and let it be known). The contractor also damaged the owners septic tank by positioning his tractor on top of the septic tank and causing 2/3 of the septic tank lid (along with the covering dirt to collapse into the tank The contractor was shown the septic system before quoting the work and warned to avoid the septic before starting work. The replacement lids sections cost the owner $1,200.00. When the county inspector inspects the system, it will require replacement of the entire system at a cost of over $15.000.00. The contractor also drove his tractor into the neighbors yard causing several deep impressions in their yard and damaging their septic system. Due to the late start each day, lack of equipment and inadequate labor, many shortcuts were taken. The plants were simply thrown in a hole without the soil being compacted around the roots. Only about half of the dirt was spread with many piles of dirt not spread and left piled all over the yard. The contractor left the job site after dark on 10-15-2024 and promised to return the following week to complete the work. Which he did not do. The following week was the same result He has not returned and after many calls, I ask him not to return. We have replaced 4 of the new shrubs (Costing about $60) which have died in spite of frequent watering As per Angi's List, the contractor is licensed and insured and was rated 5 Star on Angi's List. I have repeatedly tried to obtain insurance information from both the contractor and Angi's List without success."

"The team was OUTSTANDING and communicated with me throughout the whole process! I HIGHLY recommend!"

"Ian was the best service tech, would hire again in a heartbeat"

"Bartlett Tree did not have the project manager on site to direct the crew and they and provided an inadequate number of crew to handle the scope of work. When I pay a contractor $4,000 to do a job I expect the project manager to be on site to give direction... it is not my job to do so. If they can't provide that level of service something is wrong. The crew arrived without the project manager and I shut the project down and did not have to work done."

"After going round and round with other lawn care companies, I finally enlisted Angi.com to help me find a qualified lawn care company that would show up on time and do a good job at taking care of my yard. I was pleasantly surprised when I was contacted almost immediately by Edward at Connell Lawn Care. I explained my situation and that I had over an acre of property and landscape that needed maintenance and he was quick to get me a quote and provide the services I needed. He did a fantastic job of cleaning up my property and cutting back my bushes and trees to make everything look great! He even put in new mulch for the landscape beds and had everything ready for winter. I really appreciate all of his hard work and the great job that him and his team did to get my property looking excellent! I highly recommend Connell Lawn Care for your landscape and lawn care needs."