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"They done what I needed done. Then worked on my roof also and stopped a leak."

"They answered our inquiry immediately. Because it was winter, they needed to wait until Spring to do the work, We were notified when the Spring thaw had unfrozen the ground adequately for them to do the job and arrived as scheduled. We were very satisfied with the work. A number of our neighbors asked us for their contact number and even a professional contractor who specializes in home and apartment repairs, inside and outside, asked us who did the work so that he could use them. <br />"

"Isabel was patient with me, meeting with me several times to discuss what needed to be done. He also met with the insurance adjuster and the engineer the insurance company sent out. While the insurance company did not pay a claim, they did provide agreement with Isabel aas to how to do the repairs. When I got past the sticker shock, then pulled together the funds, Isabel and his men came and did the job. Isabel took time regulary to show me exactly how things were and also explain to me what he was doing. We consulted together, and were able to save some money in the process which savings he passed on to me. His employees were all cordial, hard working, and diligent. I have not seen any collateral damage from sloppiness or carelessness. A couple little things unrelated to the main job came up or were observed by him and they were addressed at no additional charge. In the process of the job, I had occasion to talk to others in general construction work and everyone I spoke to about Isabel James of Shelbyville said they either knew him or had heard of him and everyone had nothing but good things to say about him. The only thing left to do in a couple days is pressure washing once the mortar sets. Otherwise I am completely satisfied with the work."

"They did a great job we have had some pretty hard rains and it hasn't leaked"

"The workers showed up and did work on our front porch and chimney repair. Work and cleanup was completed to our satisfaction."

"It's beautiful. We have a patio, firepit and retaining wall. They were awesome to work with and would recommend to all. They really treat people the way they would treat family. Don't be surprised if you ask them to bid a project, with other contractors bidding as well, and Authentic Stone is the only one to reply. That's your first sign. Don't be surprised if you receive other bids and AS comes in the lowest. That should be your final sign. No subs, they do the work themselves, great communication and job was done in 5 days. We look forward to having them back for more jobs."

"Very good experience beginning to end."

"My first encounter with United Structural Systems company ( USS) was last year, when I had to face the decision which company I go for foundation repair at my house in West Virginia. It was equal bids on my project from two companies USS and Alltek. Unfortunately for me, I made the decision to go with Alltek Environmental Services company at that time. Foundation repair was finished in August 2019 by Alltek (please read my review, that I placed separately for Alltek). 48,000 dollars payment later foundation been done. I finally be able to place my house for sale this year and come to realization, after inspection is done on the house, that it is a presence of water leak in the storage area. I could not believe, how it is possible, when the foundation repair was just done 8 months ago. I guess, things were not done properly after all. After numerous attempts to contact Alltek company, I finally be able to get the response with another promise to “fix it” in the amount of $9,200 or later for free…if I take off my review of their company from homeadvisor.com. Lack of professionalism, poor craftsmanship and PR was major disappointment for me. To be honest, after I been treating inferiorly by Alltek, I did not have any desire to go back to the same company. I was looking for second opinion how to resolve these issues. I decided to reach out again United Structural (who I was hoped to remember me from last year) and explain my dilemma. Bobby K. (Sales Manager for USS) come to the rescue! He was willing to give me his unbiased opinion on the situation. Bobby K, “commander in charge”, went to the house and informed me, that “downspout lines were never installed, the part on top of the ground went nowhere and tie back patch was poor quality”. Simply put it, Alltek did a mediocre job. I immediately made the decision go ahead and proceed with United Structural Systems company for repair of the mistakes. I cannot say enough praise for the USS company and manager Bobby K. This re-du project was done in timely matter, communication was superior ( needless to say I live out of state and it was never an issue), area after the job was clean up to perfection and…the garage/storage area now look dry bone and beautiful. Awhhhh... maybe I should not sell my house after all?! I have a buyer on the house, and I am closing in 2 weeks and can say with all honesty, I could not do that without United Structural help. It was exceedingly difficult situation for me, and it was resolved by USS company with flying colors. Thank you again USS. I recommend you without any hesitation!!! Your company should be proud of to provide such an excellent service and have knowledgeable, competent and skillful experts. Lana Y, Rochester, NY “We are NY tough”"

"My pool deck was a sunken mess. American Concrete was able to make my pool deck completely level again. No more tripping hazards for my grand babies!! Would use them again in a heart beat."

"Hank had completed other work prior to this. Both times he was on time and did a satisfactory job both times. I have recommended him to my nieghbors for any work they might need. <br />"