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"Great communication and customer service"

"Good news: Ramon was very pleasant and accommodating. We set a contract in the fall for spring work. The workers were exceptional - spent about 9-10 hours at my house to complete the job (it was a lot of heavy work involving small vehicles and a lot of muscle!) in one day. Not-so-good news: I never received an updated contract - only an adjusted estimate. After reminders in fall and spring, it was never produced. I got a text out of the blue in late March stating they were planting on April 4. I wondered if it should wait until May, after potential of frost. (There was one in late April.) I asked if he had written down our notes from September so the workers would know what areas needed extra attention, and which to avoid. His only reply was to give another date. Unfortunately, two dates were rained out in May, so I finally received the work in early June - not a problem. Afterward, I asked how often to water, what happened if the seeds didn't grow (no contract!) and when to mow. He told me when to water and mow, and assured me the seeding would be fine. Then he told me I'd need to have weed control in the fall and gave me the name of a company. I was confused, I thought his company did that, and we would continue to work together. I contacted him twice in July to see if he could just stop by and take a look at the grass. No response. I get the feeling that I, or the job, made the project stressful for him. But I don't know! My yard is 3/4 nice grass, but there are huge clumps of quack grass and a strange plant throughout that I've never seen before. I don't know if this is normal. In my last phone message, I let him know that I did not want to give a mediocre grade on AL, but it's been 2 weeks and no response. I want to support local businesses and I try to be a good customer and I'm disappointed. I may edit this later if he does follow up."

Hello, my name is Kenyata Brown. I’m a long time city worker for the city of Madison, and decided to become my own boss. And now I own & operate a lawn care service business. I looked to save my community. One yard at a time and meet cool people.

We take great pride our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

An organized home helps create an organized mind. I am a Certified Advanced Practice Social Worker who has a passion for providing people with homes they love and feel safe in. I have learned a lot about how our brains work and why some struggle with clutter and want to support people who are interested in learning skills to maintain their dream home. My company works with customers to help them feel comfortable while providing a judgement free zone. With that, I also offer move out cleanings, deep cleaning as needed and regular cleanings if that is what you desire. I also have a lot of experience in maintaining yards. I have a deep passion for helping others and hope to be able to support you soon!