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"Our general contractor hired RT Concrete to pour a patio, walkway, and retaining wall. Things started out smooth but when we started having questions about the work we were either blown off or met with hostility. Our main patio has a boarder that had to be repoured because it immediately cracked. He tried to tell us it was fine until we pushed for a fix. When our project was finished we found cracking, footsteps, things not done to the dimensions provided, our sealant bubbled, they left a tarp on the newly sealed main patio causing major discoloration. When our general contractor reached out to see what could be done he was repeatedly push off or met with silence. It has now been about 4 weeks with no word or resolution. We are in the process of filing a complaint with the CCB."

"They are great to work with and we will be working with them again soon."

"I hired TerraFirma Foundation Systems to level my home, expecting a professional job with clear communication, but the entire experience has been incredibly disappointing and costly. From the start, I hired the company to level the floors in my home, specifically to address a nearly 3-inch dip in my kitchen area, a 13x10 room. Yet after they “completed the job,” I still have a 1.5-inch dip in the center of the kitchen, and a corner of my home/kitchen that sits half an inch higher than it should be (above 0%), creating a full inch rise from the living room to the kitchen. Now they’re saying that leveling the kitchen wasn’t included in the original scope, blaming the remaining dip on my kitchen island and fridge being “too heavy” and lacking proper support—an issue they failed to identify in the initial assessment. To properly address this problem, they’re now asking for an additional $7,500, claiming this work was never part of the original job. This feels like a classic bait-and-switch tactic, and I can’t help but feel taken advantage of. To make matters worse, I discovered that they used an uncalibrated machine during the initial leveling when installing, which raised my house over an inch more than necessary, causing significant damage that wasn’t there before. Partway through the lift, they even asked me to sign a waiver to get my house closer to 0% level, effectively absolving them of any damage caused. The technician stopped mid-lift to show me the damage that was already occurring and warned that more would likely follow if we continued. I agreed to proceed, trusting their assurances and assuming their equipment was properly calibrated. I even pointed out to the technician at the time that it did not look level, and he assured me the machine was correct. Now, they refuse to take any responsibility for the resulting damage, dismissing it as “standard” and providing terms within the contract absolving them—despite them overcorrecting the home. There were also repeated measurement discrepancies, with reports showing one reading and verbal statements/emails suggesting different levels. When I sought clarification, I received vague responses and empty apologies. After all this, and nearly $30,000 invested, my floor remains unleveled. The only resolution TerraFirma Foundation Systems has offered is for me to pay additional money to level the kitchen and to wait for the overcorrected area to “settle naturally”—a process that, according to their technician, could take anywhere from two months to ten years. I hired TerraFirma Foundation Systems to fully level my home, not to leave me with an incomplete job, inconsistent results, and vague promises. If you’re considering foundation work, I strongly recommend looking elsewhere—this company has left me with extensive damage, unexpected costs, and a significant amount of frustration."

"They were very profesdional. Communication was excellent as to the status of their arrival. Would use them again"

"RPB took on an unusual and difficult task with my job. it required concrete demolition, under wall excavation, and repour of a new foundation all in a difficult location. they worked straight through the summer heat wave and got the inspector to sign off. would recommend."

"They were very quick and got everything cleared. The person I communicated with was very nice and accommodating. Only very small issue was that the workers didn’t speak English. However, the person running things remotely was able convey what I needed to them quickly so it wasn’t much of an issue."

"Excellent, very professional and very efficient, did a very thorough job and made sure yard was cleaned up to my expectations and even went above and beyond."

"Miguel and his staff were amazing they did a great job, cleaned up at the end of each day. Miguel’s design work was amazing. He took my ideas and executed them better than I could have imagined. The lighting was a great addition to the design. I absolutely love the work that was done!!!"