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"Based on customer reviews, and at first contact I was happy that I met this contractor. However, overtime my trust in him quickly dwindled. The estimate for Painting and replacing my gutters were ok. However when it cam to repairing the deck (replacing the main support board, joists, and front railing) he quoted me $1800 citing the price of lumber (not to mention that while onsite I looked up and priced the materials which would have cost no more than $200. Additionally, he wanted to charge an extra $1200 to stain an average size deck on top of $1800 to repair the deck (you would think I asked him to replace the deck). My biggest issue with him is that he doesn't make full disclosure upfront. After waiting about 2 weeks to get an updated quote from him, he calls me the night before to say that 35% will be required upfront because he can't keep fronting every job he does. He has no problem fronting his investors job, but when it comes to individuals it seems as if he picks and chooses which job he wants to pay up front. After going back and forth on that issue, he then asks me how will I make payment, once I told him credit card he advised there would be a 3.5% convivence fee added and that the prepayment, as well as the surcharge were stated at the bottom of the quote. When I advised him that neither of theses were at the bottom of the quote he originally sent me, he decides to take a screenshot from his phone and sends it to me. The reason that this is a problem, is that previously I had asked him to put all disclosures up front, when he agreed to meet me at home depot and failed to show up due to his wife having a flat tire, but then sent a text 2 hours later. He made an effort to make up for that so I decided to continue business with him. However, I can't do business with a company that doesn't make full disclosures upfront, picks and chooses who will have to make partial payment upfront, and want to charge the cost of using a credit card to the customer. Ultimately the best decision was for us to part ways."

"All I wanted was a jetted tub (the same size or larger than what I had) and shower doors, That’s it! Regrettably, I went with Five Star Bath solutions of South Atlanta with Lavezza Zanders as my consultant and manager Monty Johnson. What I received was no shower doors at all, and an oval shaped tub that is narrower than the previous tub, this is obvious with even the naked eye. I did not request a particular shape, and I certainly did not request a smaller size. Who the heck would? There is no documentation that I agreed to the tub that was installed specifically, and the contract only states size to be determined at measure. Again, during consultation the same size tub or larger was agreed to. The company responded by telling me that this tub is actually larger than what I had before and to get the proper sized tub, I would have to pay an additional $3000 over the $7000 I had already agreed to pay, and that I had to sign a new contract. They also ordered the wrong size shower doors, so for that I have nothing but holes in my shower. Ultimately, I did not want to sign another contract; I should have been given the proper sizes to begin with. I was given a tub that is 39 inches at its widest point, but my space is over 48 inches. There was plenty of space to put a wider tub without major construction (walls did not need to be knocked down for a better width), this is obvious from the photos. My emphasis on this fell on deaf ears; Monty and Lavezza kept telling me to spend this additional $3000 to get the tub size that fills the width of my space. I then elicited the help of a friend who also has lifelong contracting experience. My concerns were not being addressed and unfortunately, I felt that having a man speak on my behalf would help. On 3 way was Monty, the contractor, and me. The truth came out at this point. First Monty admitted the obvious, the tub is more narrow and only deeper than the previous tub, not LARGER nor the same size! Monty also admitted with the contractor on the phone, that the size, model, and cost difference to get one tub vs another was never presented to me; I was just arbitrarily given a smaller tub! When I asked that they take the tub back and return my $2000 deposit, initially Monty agreed then he reneged. At the end of the conversation, Monty was on the phone cursing at me and the contractor. No one was cursing at him. I attempted to reach The Five Star Bath Remodel Cooperate offices multiple times and got no callbacks at all. For $2000 I got no shower doors and an uncomfortable creaking tub that I didn’t ask for. I want a full refund."

"J. Stevens Painting did a great job on our house. They arrived when they said they would, price was exactly what was estimated. Will call again when in need of painting."

"Professional paint job and completed the job timely!"

"Very good job"

"Excellent work! Would rehire without a second thought and recommend."

"Jose Orozco did not bother to replace rotten cedar siding before he painted over them. Then on walkthrough he admitted that there were some panels that needed to be replaced. He said he would be back in the spring to replace and paint the bad wood. He has refused to answer my calls and texts. I would not recommend this painting company."

"Excellent crew! They drywalled my basement and got it done on time and on budget. They promised a level 4 finish and it looks fantastic! Absolutely recommend"

"In addition to the painting, we needed new hand rails built, a bay window repaired, deck stained....Terri and her crew were quick, responsive and very reasonably priced....."