Get matched with top carpets or rugs clean offsite pros in Dublin, OH

"I so want to give this company a good review. The owner is very easy to communicate with via texted. As far as the carpet cleaning went, it?s a toss up - two rugs were picked up. First rug was delivered as promised. Second larger carpet was not- second rug was returned so wet that it had to be rolled out in the garage to dry, They stated they run the carpet through a machine at one point of business dealing and on return of rug he mentioned something about a power washer being used. Would I use this company again - probably not. Last time rugs were cleaned by different company they were returned 10 days later- this company promised two day turnaround. I should have known this was unrealistic. I?m leaving a photo of carpet in question it was returned 4 days ago and still has damp spots. Maybe due to the size of the carpet and shaggy appearance the job was to big for the companies equipment. "

"Great service. Timely response to inquiry. Able to schedule us right away. "

"My husband and I were so patient, and gave BRC every opportunity and benefit of the doubt. A few warnings for others: ~The staff will not show up, we the customer had to follow-up half way into the day to see if they are showing up. ~A timeline of 1-2 weeks took 5 weeks Honestly it’s still not complete. An example is the ceiling. We can see the drywall through the coating, but we don’t even want to deal with it anymore. ~The carpet was not what we wanted, AT ALL. We text the owner pictures and got something completely different. Also, the cheapest pad when we asked for the thickest they make. We weren’t shown the carpet choice until they already installed it. The owner said due to the pandemic selection was limited. ~The owner lost the paint chip. We had to find a new one for the contractors. ~Left dry pieces in the utility closet that we now have to dispose of. ~Some special design over the sump pump was to be removal, only the top lid removes. Replacing will be a blast. ~The final straw the the final day the finishing touches (after already being finished) was due to take place. It was a he said, she said, who was coming show. Finally at 4pm someone arrived. ~Even better is the owner and manager has not contacted for a follow up from being complete. He has not done a final walk thru. We made the mistake of paying him before it was finished. Quality=average after requesting multiple fixes. They did not self identify any issues. The company over promises and under delivers."

"David and Henry did a fantastic job restoring the beauty of our carpets. Our staircase carpeting is 20 years old, but you'd never know it after Henry finished working on it. Even the edges of the treads, which usually show the most wear, look practically like new. The two men also restored the brilliant colors of our 2 Oriental rugs. Throughout the process they were very polite and professional. We've hired Martin Carpet Cleaning before, and we'll hire them again. Price is right!"

"Chris did an amazing job cleaning our carpets. He was polite, hard working, took his time and answered all my questions. The carpet looks, feels and smells clean. Will definitely be calling him in the future."