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"We hired Safe Basements to fix a problem with water leaching into our basement. One wall of the finished area of our basement doesn't have drywall/sheet rock, but instead has skim-coated mud and then paint directly on top of the cinder block. Since we moved into this house 5 years ago, we'd had water leaching in through that wall almost every year. We asked Safe Basements to come out and take a look, and they said that groundwater was filling up the cinder block, and that installing drain tile and a sump pump would direct the water into a trench and out of the house, thus fixing the problem. So, we hired them to fix it in November 2017, at a cost of about $5000. After they completed their work, we sanded down the previous damage to the wall, re-did the skim-coat, primed it and painted it to complete the repair ourselves. In March 2019, after all of the snow we got in February began to melt, we noticed that the paint on that same wall was completely blistered, with water once again leaching through the cinder block wall and breaking through the paint. It was exactly the same problem we thought was repaired. We called Safe Basements, and they visited twice. The person I spoke to over the phone said that sometimes the drain tile "system gets overwhelmed" and used "Act of God" to describe the heavy snowfall in February (language which is in the warranty and would ostensibly relieve them from any further responsibility). One of their staff who visited the house told us that the placement of our downspout outside of the wall would void the warranty, though the warranty materials do not address a specific distance requirement. They also pointed out that some water had come through our basement window, but that does not explain the water leaching through the cinder block. It seemed to us as if they were reaching for any reason to void their lifetime guarantee. However, regardless of whether the warranty is void or not, the most problematic issue for us is that upon viewing the new water damage, their staff told us that due to the nature of that finished wall, because it was mud over concrete as opposed to drywall with a vapor barrier, the concrete "couldn't breathe" and was therefore soaking up the water so it didn't flow to the trench that they'd installed below. This is exactly how the wall was when we first hired them, so we are at a loss as to why they either 1) didn't realize the construction of that wall in the first place, or 2) advised us to install drain tile that was apparently never going to effectively solve the original problem. We relied on their expert advice about how to address our problem, so we are disappointed that they sold us a solution that they reasonably should have known wouldn't work. Safe Basements has advised us to re-grade the exterior, which we have begun to do, and to either completely expose the cinder block on that wall (effectively unfinishing our basement) or install drywall (which isn't feasible due to the placement of a stairwell). The drain tile system is slowly working to some extent, and indeed, some of the blistering that caused us to call them has receded, but the blistered paint is still noticeable and needs to be fixed. So our original problem remains unsolved and we will incur more costs to repair that wall and try to keep water out of our basement. It seems to us that we could have just addressed the exterior grading in the first place rather than installing the drain tile, spending a fraction of the cost to get likely the same result."

"The roofing job went fine. They did exactly what I had asked them to do and they did it well. They are a good company. I have had good success with them all the time. I have been here for twenty years, so they did the first remodeling twenty years ago and then last remodeling was eight years ago with some other work in between. They are very professional. They are honest and they do good work. I have no negative things about them whatsoever. Their prices are fair."

"Thank you to JM Inc. for the excellent work they did on replacing a fireplace with an outstanding stone mason one. They also put in a 3 season porch, patio, and cement garage apron. All were done professionally with constant communication on progress and asking for feedback. You can count on them to show up on time and keep on track. They also did a great job of cleanup and keeping the house clean while working on the project. A big thanks to project manager Kyle, mason Shawn, Trent and carpenter Thomas. We are very happy with the job professionally done."

"The company did an excellent job. They were easy to work with, responsive. One of our neighbors who was a construction worker stated they did the concrete work just the way it should have been done."

"All communication was fantastic. Erick gave us a great quote. We needed additional space for parking and he completed the work quickly. He removed rock and brush. He was able to take the plans the city approved and follow them. We were more than satisfied with the work completed and would recommend to family and friends. If we have any future needs we will definitely use his services."

"<p>Just wanted to drop a line or two and let you all know how impressed we were with both your workmen and their work.  In today's society, you just don't find companies that really do a great job, they usually just do enough to "get by".<br /> <br /><br /> <br />At times, without their knowledge, I was home and could hear some of the men talking.  Much to my surprise, their language and subject matter were always appropriate.  Don't find that much in the labor force today!  It spoke volumes to me.  When they did speak with us, they were always very kind and informative.<br /> <br /></p> <p>The work that was performed consisted of excavating the dirt to gain access to the footings on both sides of the foundation.  On the inside, they had to bust out the concrete floor and hand dig to the footing in order to install their brackets for the "unified lift system".  After installing the brackets, they attached special hydraulic equipment to the brackets which drove 3" diameter<br /> <br />pipes down to bedrock.  Next, they attached a hydraulic jacking system to each pier location.  Using their special vehicle with a unique hydraulic pumping system they attached hydraulic lines to each location and were able to do a controlled lift.  From what we understand, your company is one of the only ones that can perform this "unified lift".<br /> <br /> <br /> <br />We were taking pictures daily and emailing them out to family and friends who could not believe their eyes!  They started out making our basement look like a bomb went off and when they were done it was swept and looking very nice!<br /> <br /><br /> <br />All this to say that the work done was absolutely astonishing!  We will highly recommend EHM to everyone that we hear may need this type of work completed.<br /> <br /><br /> <br />Thanks so much again.  We were dreading having this work completed, but you all made it so much nicer by your<br /> <br />expertise, kindness, and professionalism.</p> <p>Mike and Cheryl <br /> <br /></p> <br />"

"Amazing, very great team of workers, my driveway looks like a million dollars and it cost significantly less than all of the competitors !!!"

"Nick came and gave me an estimate on a Tuesday and took the trees down the next day. This was part 1 of 2. He will be installing a fence, removing a concrete patio area and fixing the really ugly flower beds. He has been very helpful through this whole process. Because of his prompt service I have hired him to do some tree work at my rental property."

"It took awhile for the work to be scheduled - this was a small job and they were busy. Did a very nice job. A couple of minor deviations from what was discussed. Discussed having it done with small sized exposed aggregate. Concrete delivered was a slighted larger aggregate - they pointed out mistake before pouring and explained difference. We agreed to proceed. Also, finishing cut was made a few inches off from where discussed. Cleanup was OK but some splatter was left on siding after work was complete."