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"After 2 install cancelations, the 3rd appointment"

"Everything went well from the start of engagement all the way with closeout of the project. SWS was very patient with me and maintained a level of professionalism and ensured the project stayed on target. I’m forever grateful and will use them again."

"We write this review as a sigh of relief now that our renovation project with River View is finally complete. The quality of the final work is excellent, and the construction crew, architect, and county inspector were all great to work with. The original crew we worked with, led by Edwin, were so hardworking, friendly, thorough, and fast. That's what really pushed us from 2 to 3 stars. However, the process getting here was frustrating and unnecessarily chaotic. Timeline & Communication Issues: Initial promise: We were clear that the renovation had to allow us to live in our home during construction and be completed before Christmas. Early communication: Our original project manager, Cris, was personable, and early communication seemed fine, if a bit informal and sometimes inappropriately personal. Major miscommunication: Near the holidays, we discovered that the plans submitted included cutting into the roof — something we explicitly said we didn’t want. This contradicted verbal assurances and caused major last-minute changes. Project Management Failures: Poor planning and oversight: Cris and the architect’s plan didn’t align with the construction work. We had to get involved directly with the county to fix errors. Paperwork errors: Incorrect submissions to the county added delays and confusion, which we had to monitor ourselves. Last-minute scramble: We were cleaning up dust on Christmas Eve due to these planning failures. Personnel Turnover & Lack of Handoff: Cris leaves the company: No proper handover to James, the new PM, who was unfamiliar with our project. Crew replaced: The original crew, who were great, were gone; new crew had no context or direction. James leaves: Another handoff with no context — the third PM had no idea about our project or its outstanding items. Escalation mishandled: When we raised our concerns with Kyle, the CEO, the response felt dismissive, with no accountability for the previous missteps. In summary, it's a beautiful end result... but we’re glad it’s over. The process left us frustrated, confused, and frankly, exhausted."

"Roy was great! He was super responsive and came to my house quickly to give me a quote. Was able to come a few days later to complete the work."

"Springline is a top notch company. We have used them for multiple projects over the last 10 years and will continue to do so. We had our first floor including kitchen remodeled within the last year they went above and beyond - 5 stars The job is done professionally on time every time. Highly recommended"

"No show! Poor communication! I found them on Angi and request a quote for a small project. They contacted me and scheduled a site visit for Friday morning, they confirmed the appointment with two separate text messages. I took off work on Friday and they never showed up, they never called, they never texted. After the appointment window, they never answered their phones even during normal business hours."

"Five Star did a fantastic job with our basement remodel. Here are a few reasons that we’re happy that we chose Maurice and his team: 1. Outstanding worksmanship. Their attention-to-detail was excellent. 2. Clear, friendly communication. All questions were resolved quickly and kindly. 3. Professionalism. Maurice gave us a day-by-day schedule before construction started so that we knew what to expect every day. He estimated 16 days…. construction lasted exactly 16 days. You will be glad you chose Five Star for your project! Mike and Megan"

"Great experience! As with anything you don’t understand, I was nervous. I was pleasantly surprised as every aspect of the job was thoroughly explained and all my fears were overcome. They are friendly, professional, thorough and efficient. I would highly recommend All American Builders!!!"

"Carlos and his crew do great work. They are clean and efficient. I have used them a few times and would use them again."

"Outstanding workmanship and professionalism! Joe and his crew were meticulous in the work they did and in keeping the area neat and organized. I was always kept up to date on progress and always informed on what to expect with scheduled deliveries. Joe and his crew were always on time and the attention to detail was just excellent. Highly recommend!!!"