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"They did not use cedar boards but used fir boards Did not clean up after wards"

"These people are The Best! I was having my house appraised, and needed to get the driveway, front porch and patio pressure washed. I was a nervous wreck, and kept changing the date when they could come out, but Joe was totally accommodating and got the work done on schedule. He and Heather did an incredibly thorough job, went the extra mile to make sure every surface was clean. This was the second time that I hired them, and I can't recommend them highly enough!"

"Great service! Called in the morning and got same day service. Jay was a very nice man and fixed my problem right away."

"Generally, they are outstanding. The installed lights that were a different color than I requested and when asked to fix it, they ghosted me."

"So I called PDX electric to do some work on a electrical panel my uncle installed for us. Unfortunately my uncle is not an electrician so the City required me to get a professional electrical contractor. My city inspector told me there were very minor adjustments that needed to be done and permits pulled. The adjuster explained it would only be 4 hours worth of work max. When the owner Marty Palmer did the bid for us he came back with a total of roughly $2200.00. When I saw the cost I was extremely concerned due to having only pull permits and 4 hours worth of work. I then called and wanted a price break down. On the bid it was only one lump sum by the way. When I called the office lady Kiley was rude because I wanted a cost break down. She told me when I call I am always mad, which I was not mad but even if I was it’s unprofessional for her to even mention. Then a few days later they declined the work. Meanwhile this has been a 6 week process of them coming out looking and doing the estimate and now I’m in the same place I was before contacting them 6 weeks earlier. Very unprofessional and they will try and rip you off. I understand people need to make money but this was a rip off 100%. I will never again contact this company for anything unfortunately."

"INITIAL CONTACT The company was quick to respond to our inquiry and set up time for a consultation. What we thought was a consult to receive a bid became a high pressure sales pitch. And our down payment to secure the quote for the job was actually a binding contract for the FULL scope of the project with significant penalties for cancelling (read the contract fine print!). A cancellation window of three days to release liability for the FULL AMOUNT OF THE PROJECT was a big surprise as we read through all the paperwork the days following. We have learned a hard lesson not to sign anything after 9pm, we were both so tired and hungry at that late hour we did not thoroughly read through all the paperwork. Our mistake. We obviously ended up moving forward with the project and got more comfortable after reading through reviews of the quality of the work and the experience customers had once they got past the “sales” call. Most were very positive. We also found that no other company offered the length of warranty that System Pavers does and with the large and challenging area, sloped terrain with drainage challenges and more than 5K sq ft, we felt comfortable that this was the right company to do the work. CONCEPTUAL DESIGN AND RENDERING Overall, the software was helpful in deciding the layout and the borders of the pavers. But we still had a hard time selecting the type of stone with the generic 3D rendering. We had to trust our instincts with the pictures in the catalogues provided to decide what to order. Once we decided on the Mega Lafite and Mega Arbel stones from Belgard, Jeff worked very hard with the vendor to get the color we wanted (as the Victorian shade had been discontinued) at the price we needed to fit our budget. We certainly appreciated this extra effort with the vendor. QUALITY OF WORK We read many reviews relative to the installation and quality of work. There was one team, led by Moises Ponce, that had received nothing but positive reviews. We were grateful that Jeff and the management team at System Pavers reworked the summer schedule so that Moises and his crew were able to take on our project. His team did outstanding work, they were always professional, and cleaned up after themselves. The installation of the pavers and the edging was seamless and the final product has more than met our expectations, it is really beautiful. We get many compliments on our new driveway and front yard and know that we enhanced the value of our home substantially. The team had to address some drainage challenges in front of our house and shop and the choice of permeable pavers so far seems to be functioning well through the first set of rainfall and falling leaves. The only challenges we had with the installation process involved two areas. The first had to do with communication between the Designer, the Project Manager and the Installation crew doing the work. There were times they were not on the same page and luckily one of us was home when most of the work was completed and could monitor the install. The second had to do with the landscaping/grass once the stones were completed. We had to move a portion of our in-ground sprinkler system prior to the new sod being installed. The day the ground was prepped for the sod, several of the sprinkler heads were completely buried and one was even on its side, covered with mulch. Had we not been on site and pointed this out, there could have been significant rework to correct after the sod had been installed. OVERALL We are very satisfied with the work and the end result. The cost for the work may be more than the value added to our home but there were other factors/benefits we considered in the choice of stone we selected and the overall design that increased the price beyond our original budget. It has transformed our front entrance and our front yard into our own private retreat and we no longer have to deal with the dust tracked into our home from our previous gravel driveway."

"We have continued to use this service for several years."

"Ron was great contractor to work with. He and his team provided a high quality product and at reasonable price point. He was easy to communicate with and flexible to meet our needs/desires. He was also very transparent and honest and all work was done according to stated timeline. Definitely the best contractor that I have worked with and look forward to working with again."

"The Smart Home features they installed, such as thermostat and door locks, etc. do not always work. For example, the Honeywell thermostat can no longer be operated from our phones and is difficult to install. Remote door locks are also unpredictable."

"Very well. Nick is very meticulous and creative. He was able to find solutions for our family backyard privacy with his work. We are now looking into modifications to all our fences and look forward to doing more business with Patriot Strong Landscaping."