Get matched with top outdoor lighting repair pros in East Granby, CT

"Back in 2002 I had Bahler Brothers install paver walkways and a patio at my house. I was very pleased with their work and professionalism. Given their reputation and my experience with them, I contacted them once again to have walkway and patio restoration done last month. Once again, they proved to be first class in their work and intent on having me be toatlly satisfied. I highly recommend Bahler Brothers for their superior work and great people!"

"The Smart Home features they installed, such as thermostat and door locks, etc. do not always work. For example, the Honeywell thermostat can no longer be operated from our phones and is difficult to install. Remote door locks are also unpredictable."

"Creative exteriors constructed stone walls to flank the entry of our driveway and repaired a section in another area. The work was done in a professional and efficient manner and we couldn’t be happier with the results. The crew led by Alan was prompt and respectful and worked hard to be sure we were happy with the results."

"Unfortunately I give BBB a 1 star rating. The project began October of 2021 with demolition, upon completion of each phase I sent an email to Better Built Basement management thanking them for their work effort and identifying items that either required further explanation and/or resolution. As the project went on, I became increasingly frustrated with their lack of communication, lack of accountability, lack of caring, and lack of skill. The straw that broke my back was when Jim (an owner) called me a f’ing c’sucker. Randy, (an owner) sent me the following email: No one has time to read your 3-page condensing e-mails. You have done nothing but complaint. It's obnoxious and draining to everyone you come in contact with. There isn't one person who cant wait to have you out of our lives. I terminated Better Built Basements on June 7th, 2022, here are some of the details of my experience: - The demo crew was excellent in and out in a day and did a great job cleaning up - The electricians were very consultative in their approach to the project, providing input on lighting and outlet placements. - Framing was mediocre. Despite using laser equipment, one wall was wavy and the ceiling grid has a large gap. Pictures attached. - New steel stud framing and pre-hung doors should be dead on straight as an arrow instead, two of the doors has an aesthetically noticeable skew. - The replacement to an existing door resulted in using the wrong hinge set for the existing mortices, inclusive of color – all the other hardware is brass they used chrome. Picture attached. - 3 of the four doors were either chipped or cracked. BBB was notified before the ‘final’ paint job, but they failed to address the issue. - I returned home the day they applied joint compound to find glops of joint compound on the floor, which I tracked around my house, and glops on wood work on a floor where no work was occurring. Pictures attached - Following the flooring installation, they left garbage in my basement for 2.5 weeks, then did not take it when they came back – in frustration I disposed of it myself. - Many of joints on the ¼ round trim molding were caulked excessively to cover up sloppy miters. - Cracked switchhplate was not replaced. Picture attached. - Sub-contractors have sub-contractors, who seem to be able to sub contract – direct employees of BBB other than the demo and electrical were rare. BBB demands using a lock box, Many people have the combination, providing little sense of security over access to the home. Overall, BBB does a bad job communicating, managing expectations and fails to deliver on their stated objectives at best they are contractors not craftsman."

"They arrived late but called to let me know, they worked with me to find a convenient time and even though the job was small they were professional and pleasant. I would hire them again."

"They have excellent service"

"Easy to work with, and prompt replies to request for quote and other communication. Small job with no schedule priority but was able to schedule in reasonable amount of time, and made quick work of the task.."

"The maintenance work needed was completed as requested and done professionally. Great care was put into the work that easily exceeded my expectations. I will be requesting regularly scheduled maintenance to ensure and know it will be done the right way."