Get matched with top elevation certification pros in East Weymouth, MA

"The creative interactions with Michael were great. He has great ideas and good interaction and iteration on the design. However, Michael is not a detail person, something his normally excellent staff properly compensates for. However, he had three staffing turnovers over the course of our project. Not including Michael when he was filling in, we had five project leads, at least two of whom we never met. This led to inefficiencies and continuity problems that resulting in playing catch up once the build started. Which leads to the other issue. Micheal is not good at communication and does not easily admit when he is wrong or unprepared. He insisted that the staffing turnover wouldn't impact the schedule. He presented plans at the kickoff with the builder that, in hindsight, were clearly not ready. He presented changes to the plan shortly after kickoff that immediately ate 40% of our planned contingency budget as they were not the plans the builder based his bid on. Later, another 12% was chewed up because he didn't plan ductwork in a house with a flat roof. The results were livable, but until the end, he insisted he didn't make a mistake despite saying he's had trouble with ductwork in the 15 years he's done residential design "because every contractor wants to do it differently." Every one of his staff that we met and worked with was fantastic. They supplied the detail that Michael lacks. They executed better than I would expect for picking up where someone left off. Unfortunately, they don't have the autonomy you would hope, and Michael doesn't communicate with them well enough to let their judgments stand. On several occasions, he overrode their judgments in confusing and public ways, sometimes after a delay of days."

"Last summer we hired another company to address a drainage and water pooling issue in our backyard. Once the work was finally done it was evident that the pooling and drainage issue was not resolved. In fact, it became worse. We reached out to Bocash Brothers after it became evident that we were going nowhere with the other company. Out of all the landscape companies we contacted to get quotes Bocash Brothers outshone the rest. We had so many no call no shows, but Bocash Brothers even went the extra step of calling to simply confirm our appointment. I met with Dillon and right off the bat it was clear that he knew what he was talking about. He was very professional, prompt, and educated me on my backyard needs and what my options were. Communication with Bocash Brothers was excellent throughout the process, any time I had a question or concern I had no problems reaching Dillon on the phone. They scheduled us soon after we signed the contract and completed the work in just ONE day. The whole crew was professional and friendly. I could immediately tell the difference in the work done between the original company versus Bocash Brothers. I highly recommend working with Bocash Brothers for any landscaping needs. It’s now been almost two months and our grass is growing in. Most importantly, NO POOLING ISSUES!"

"Very fittingly - Wind River's customer service absolutely STINKS. We used this company for nearly 15 years to service our septic and they consistently did a good job. However, they broke one of the covers to our septic system during their most recent cleaning and, despite repeated calls/requests that they fix the issue, they still have not done so three months later. We now have to find another provider."