Get matched with top solid surface countertops repair (concrete, stainless steel, etc) pros in Echo-lake, CA

"Mediocre service and absolutely appalling customer service. Before having our granite countertops cleaned and sealed, I specifically mentioned how I had used acetone to treat certain olive oil stains and deliberately asked whether or not this would affect the cleaning and sealing process. Their technician assured me that it would not. After one hour of work, I observed that many of the areas that I had previously treated with acetone were significantly darker than other areas of our granite countertops. I am pretty sure this was due to the acetone-affected areas not having any prior sealant, so they absorbed water or cleaner or other liquids that were used during the cleaning. I asked the technician why certain areas on our granite countertops were much lighter than the darker areas. His response was ,I do not really have an answer for you. I found this answer unprofessional and unacceptable for someone who specializes in countertop repairs. As someone who is untrained and unskilled in countertop repair, even I could tell that my countertops had been cleaned and wetted by some cleaning agent and then sealed immediately without enough time for the cleaner to evaporate. The fact that I specifically asked beforehand over the phone whether or not acetone-treated areas would be affected by his cleaning and then immediately found darkening issues on these exact areas is an issue I cannot overlook. Furthermore, upon contacting Cole Restoration about my complaint, I was given a generic email response about how they want all of [their] customers to have a good experience and they asked for photos. I quickly replied with photos showing the areas of concern. This was over a month ago. Since then I have sent two follow up emails and left a voice message. Still ZERO response. All around dreadful, neglectful, and unacceptable. I can not and wont ever recommend Cole Restorations to anyone after being an afterthought to them for over a month."

"I’ve had the pleasure of working with Kybrie Construction on multiple projects—fence installation, deck work, and house foundation repairs—and I can confidently say they exemplify everything a contractor should be. From the start, their communication was timely and transparent. Every question I had was answered quickly and clearly, and I always knew what to expect next. Their pricing was straightforward and fair, with no surprises or hidden costs. The quality of their work is outstanding. Every project was completed with precision and care, and the results speak for themselves—solid, beautiful, and built to last. Beyond their professionalism, the team was genuinely enjoyable to work with—friendly, respectful, and fun to have around. If you’re looking for a contractor in the Lake Tahoe area who delivers top-notch craftsmanship with integrity and great energy, I highly recommend Kybrie Construction."

"Frederick Scafani, the owner of FSP General Contractors, has done a terrible job with our kitchen tile flooring — the tiles are chipped, lippage is large, and all the grout is cracking and coming out. He has taken an illegal amount of deposit ($3000 when $1000 is the legal limit in CA) and has not fixed his work or returned our deposit. He has not responded to phone or emails. There were many other things that went wrong, including him not tapping water pipes and flooding the kitchen and hallway, with water leaking down to the floor below, but I’ll focus this review specifically on tile. I would highly advise to steer clear of Fred. Tile installation and grout: $5,840 Tiles + delivery: $1,295.86"

"They didn't do what they said that they're gonna do. The paint job was spotty and it was unfinished cabinet work. I tried to call them to let know and they never even know who I am."

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."