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"Do not use AZ window and door store under any circumstances. They installed defective windows three times and still have not rectified the problem and we paid thousands of dollars for defective windows"

"Signed contract today, same day as presentation, saving an additional 10%. Installation estimated at 8 weeks. Installation by Andersen of their products provides extended warranties that other installers can't provide. Complete full service from permit to installation to warranty calls all by Andersen. They provide financing if needed too. Extremely professional and knowledgeable design consultant."

"25 April 2025: Mr. Brent Stephenson and his crew, Chase inspected the items we requested to be repaired. Brent estimated the repair cost at $750 and would need 1 to 2 days to complete. He specifically requested Cash payment. I agreed to his terms but I requested an itemized bill to show the work performed and cost. He agreed. 26 April 2025: Chase came the next day to start the work. Noticed right away that Chase seem to be forgetful since he had to go back and forth to retrieve the tools he needed. Although, he seemed to know what he was doing. However, he had to stop work about three times to go to the Home Depot store to purchase materials for the repair, resulting in delay. He started at 0830 and left the work site at 1945. Work was not completed, however. Chase told us he had to go back in the morning to complete the work. He didn't return the next day. Substandard work and unprofessional behavior. DO NOT HIRE THIS COMPANY!"

"A great company to work with. From the 1st meeting with their sales rep to the install team they were all pleasant, professional and did a great job. "

"My garage door (to the yard) was absolutely stuck - the lock was broken, could not even open the door. He came out, same day, replaced the lock with one I had purchased, works perfectly again, easy peasy, guy was great! Even rekeyed the lock for me in seconds (a feature of this particular lockset)."

"James is a true carpenter. He was one time, and on plan ready to go. Did a fantastic job and I will be hiring him again for future projects. "

"The Angi Team advised that I leave a 1 star review until this is resolved. I really really do not like to leave bad reviews ever but work is not completed and during the dates agreed to, and this is a rental and I am losing money every day that the work isn't complete. There is some work that needs to be fixed and some that is damaged and needs to be redone. I will remove this negative review once this is all addressed and resolved."

"Proposal was fair, The product is excellent. The time from our decision to final installation was good. The installation was impressive. The American Vision install team were professional and worked like a well oil machine. Their attention to quality and detail was so reassuring. The team included Julian, Colby, Nate, Marcus, Erik and Adrian. I won’t need new windows for a long time but when I do, I’m going with American Vision Windows."

"Unfortunately our experience with Ray was not a pleasant one and this review is being posted to make sure people are aware of the type of work he provides.  We hired Ray on February 03, 2025 after walking him through our home and showing him the work we wanted done prior to us moving in. The requested items were to:  1. Paint the inside of the house which he quoted us at $1000 2. Replace baseboards throughout the house for $500 3. Remove double doors in the master bedroom that led to another bedroom and close up that space for $10004. Install kitchen cabinets for $3000 5. Do some work on the patio such as paint and trim for $500.   The total came in at $6000, this price was for labor only. We agreed we would provide all the materials he needed to complete the work. He asked for a deposit of 50% but we ended up giving a deposit of $2500 in good faith to begin the work. Two weeks into the contract, we noticed that the work was not getting done as quickly as Ray had promised he would have it completed. We had given Ray a key to come in as needed since we weren't living in the home yet. However, we found that he sometimes wouldn't show up to the house and we would have to reach out for an update. He had gotten sick but he said he would work over the weekend and at night if need be in order to have the work completed by the time we needed to move in. We gave him the benefit of the doubt and continued to work with him. The following week we again saw very little progress, when we asked for an update Ray was reluctant to provide one. We informed him that we would need some communication in order to reassure ourselves that the work will get done. 3 weeks into the contract and the only work that had been completed was a closed off wall, some paint in the 3 of the bedrooms and the 4th bedroom was mostly untouched.  In order to speed things up before our move in, we hired another contractor to start on the kitchen (line item #3). We informed Ray this was happening and listed out what we needed him to complete before we moved in. He agreed but once again the amount of hours he put into his work were minimal, he would show up for 1-3 hours a day. He also started to take some of his tools home, saying he didn't need them to complete the work he was doing on the home.  Over the weekend of March 1st, we ended up moving in with some of the bedrooms uncompleted. We spent the weekend painting part of the house we would be occupying so we could move our things in without getting paint on them.  Ray showed up to work and started to paint another part of the house but the following day (a Friday) he didn't show up. We texted him if he was going to come to the house and he responded with a question, asking if it was raining outside, implying it was too humid to paint.  Even though there was still plenty of work to do such as the baseboards and small other items he agreed to do to make up for the fact that we painted 1/3 of the house. This brings us to the week of March 10th, 5 weeks later from the date we hired him and he still hadn't completed line items 1 & 2. He showed up to work the following week, completed 2 baseboards and left after just two hours of work, leaving work uncompleted and took the remainder of his tools without saying a word.  We messaged Ray 2 more times, to try to reach an amicable agreement on the work that was left undone. We asked for a partial refund but the only response we received was that he did other work not listed on the invoice. We asked for him to elaborate on this work and he did not respond. We also still haven't received our house key.             "