Get matched with top sliding door installers in Elgin, IL

"I went with this company because of all the 5 star ratings. I wish I had the pleasure to experience a 5 star service. Unfortunately, I did not. I first have to say that overall the installation of my doors were good. However, in order for me to give 5 stars, the following has to ensue. Professionalism, Punctuality and attention to detail. The head installer Jacob, first arrived with a nasty disposition and when the project started, he had the audacity to have a full blown loud argument with his co-worker in my house, which made me feel uncomfortable and unsafe. Secondly, they were to arrive between 8am & 9am, I get it if one is running late because of traffic or other unforeseen circumstance. They arrived after 9am and a courtesy call would of been nice. Once the project was done, there was no initial walk through with the head installer. Because I already felt a bit intimidated by the earlier ordeal between jacob and his co-worker, I did not ask Jacob for a walk though nor did he offer one. I took it upon myself to do a quick inspection. Everything at face value seemed to look ok. So the next morning once everything settled, I did a more thorough and lengthy inspection. I discovered issues that in hindsight I wish I could of addressed the day of the project. Please see attached photos for what I found. Although these issues I found are minor, I have to say that for almost $10,000, I expected a perfect job to be performed from start to finish. The pictures below are a result of someone not paying attention to detail."

"Tom and Andrew did a great job installing my patio door today. Highly efficient and completely thorough. I would absolutely recommend them for a future home improvement project when needed."

"Weâ ve never replaced an exterior door. Todd is very knowledgeable and took his time to explain what would be best for my home. We love our new door."

"We had our Siding, patio door and windows replaced and we are satisfied with the work. Crew of workers did an excellent job installing and cleaning up. I would reach again out to HomeBuild for my roof job."

"Wes was very accommodating. He was very quick in assembling our dressers and they seem to be in fine working condition. Thank you"

"Matt responds quickly and checks in often. All his work is high quality and quotes were competitive and reasonable. He also installed toilets and vanity for us and did a great job!"

Universal Windows Direct was founded in April of 2002 by William Barr and Michael Strmac. It was their mission to create a home improvement company that offers high quality home improvement goods at the best possible value. What began as two guys in a 350 square foot office quickly grew to become one of the nation's leading remodeling companies. Today, Universal Windows Direct represents thousands of customers and has a rapidly growing network of locations nationwide, all of which are actively involved in the communities they serve.

"They came and put in extensions on the gutters. One was very poorly installed."

"Arrived on time and completed the work without any issues."

"I would highly recommend Chicago Reno. Our basement unfortunately had cracked cast iron pipes, and our basement was in shambles because of the plumbing work that was needed. We were looking for a contractor to put our once finished basement back together again. It was a complete tear down and renovation. The team at Chicago Reno are wonderful people. Ben in the office was very professional, very easy to talk with and always got back to me as soon as possible. The quote for the job and it’s timeline was fair, realistic, reasonable and no hidden costs. The crew that worked on my basement, Ivan and Renee were highly qualified, paid close attention to every detail and extremely respectful to me, my family and my home. They listened to me when I talked about ideas and concerns and always answered my questions clearly for me to understand. I fully trusted them to guide and help me through the process of our renovation. The crew was reliable, came out every day and stayed on schedule. I was completely ecstatic with the final product of our basement renovation project. The quality and craftsmanship put into the project went beyond my expectations. With being highly satisfied with the outcome of our basement, since then, we have called upon Chicago Reno for other smaller projects in our house. I wouldn’t trust anyone else with our home."