Get matched with top generator repair pros in Epsom, NH

"Highly recommend!! In 16 years, we have never had a need for a generator. We were told we were on the hospital grid. Well, apparently, those grids change. Over the last year, we have had too many electrical problems with long outages leading us to come to the decision that it would be prudent for us to buy a generator. After doing the research and seeing all the details involved with ordering, preparation, installation, etc, we decided there are too many important details and decided to look for someone to do everything for us. It's incredibly important to know that we came to this decision in December, 2020 (height of generator demand), during a pandemic and during a time of an extreme nationwide generator shortage. While researching, we saw so many people waiting months for a generator from other companies, trying to do everything themselves, waiting for the transfer switch, then an electrician and so on. We figured we would be lucky to have it for next winter. We met with Matt Sanford, he went over everything in detail, looked at the potential sites for the generator and the propane tanks, measured, etc. He could have sold us a bigger generator, but he thought it would be a waste for us to spend extra money on a specific generator I "assumed" we needed. Matt determined the size needed, made recommendations and we, happily, gave him a down payment check. He said 4-6 weeks. I still had my doubts, but here I am writing a review 4 weeks later, because the installation is complete. It is a two-day process. The workers who installed it showed up shortly before the expected time with masks on, were clear and concise, informative, professional and were very courteous of their surroundings including inside the house. In all honesty, I was floored with their demeanor. They completely took me by surprise and it was well above my expectations. When they called to book the installation, I was told the electricity "could be" out for several hours. We planned for several hours. When they arrived, they said it would be an hour or two. It was out for 15 minutes. They do as much as they can in advance so the power is out for as little time as possible, but there can be issues. DO NOT plan that your power would be out for that short period of time. Plan for the worst and hope for the best. The next person, who installs the gas portion, arrived bright and early the next day. He was just as nice, informative and professional as the workers the day before. The communication from the company is stellar. The people they have working for them are fantastic. I cannot say enough good about our entire experience. You WILL NOT be disappointed. By the way, here's something I didn't even know existed until Matt told me about it. Ask about the house surge protector. Even my insurance company had never heard of it. I wish I had known about it when it came out. Also, based on the work involved with the generator, it is comforting to know we are paying them for maintenance, monitoring, etc. In my opinion, this is a complicated machine to install and maintain. They see everything our generator is doing and if something is not right, they'll send someone out before we even know something is "not right". You don't want to be caught in a major outage and have a failing system. You go through the big expense of buying it and installing it, make sure it's taken care of on a regular basis by a professional just like your car, home heating system, etc. I highly recommend this company."

"Gabrielle was the ultimate professional. He worked all day on a complicated repair and completed the job He was conscious of the importance of this generator to us at this time and determined to get it correct. Many thanks. Larry G and Pat S"

"Repaired wiring ripped off the house during a storm"

"I had Arete Electric provide an interior and exterior upgrade and couldn’t have been more pleased with the service and quality of their work. I highly recommend them to anyone looking for a job done right."

Loyal Lab Electric & Generators is a locally owned electrical contractor serving Dover, Portsmouth, Rochester, and the NH Seacoast from our base in Somersworth, NH. Owner and NH Master Electrician Eric Hope has been in the trade since 2008 and founded this company in 2018. \n\nWe are an authorized Generac dealer with certified service technician's on staff, specializing in whole-home generator installation, electrical panel upgrades, EV charger installation, and electrical repairs. We serve residential customers across the NH Seacoast and southern Maine. NH Master Electrician License 13956. \n\nEvery job we complete donates to The Rusty Fund, supporting local dog rescues through our partnership with Pope Memorial Humane Society in Dover.

"Very professional, highly recommended! Will use them again in the future."

"The service provided was excellent and the price reasonable. Great service, would hire again."

"Very prompt and very friendly. Great job getting my bathroom sink repaired. Thank you!"

"Electrical & Security Solutions are the best! I have needed their services more than once to replace lights, a ceiling fan and also to install a new electrical box and breaker for our garbage disposal. Tyler promptly responded every time I called and he and Casey are both friendly, efficient and skillful. Aside from the excellent service, the qualities I appreciate the most is honesty for what work needs to be done and how Tyler is also very budget consciousness."

"I hired Raphi to mount the TV and set everything up (Wi-Fi, TV, and subwoofer). The job ended up taking longer than expected, which increased the cost, but Raphi was very committed to making sure everything was done properly. When a few details weren’t quite right, he returned the next day and fixed everything without hesitation. Overall, Raphi is knowledgeable, professional, and dedicated—I would gladly hire him again."