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"Absolutely great work!"

"RIP OFF!!! DO NOT USE!!! They totally took advantage of my daughter! Kaui quoted me $215 for a “move out” cleaning for my daughter’s 650 sq ft, 1 bed, 1 bath apartment, and they wouldn’t have to clean the carpet. (It was going to be replaced) Plus my daughter is a neat freak, so the apartment was already very clean. When Kaui and team arrived to clean, she complained to my daughter about the furniture in the apartment, and having to clean around it. ? (The apartment came partially furnished so obviously it wasnt being removed from the place.) Considering they didn’t have to clean the carpet anyway, that shouldnt be an issue. But Kaui told my daughter she would have to charge an extra $100! For what?? My daughter was moving out of state the next day, so she was forced to comply with this ridiculous and unfair price in order to be able to provide her landlord with the receipt for proof of professional cleaning. My daughter arrived after the cleaning to find that they had thrown away the remaining food (which was not requested) and now she had nothing to eat. Her brand new unopened box of allergy pills was missing (which was needed daily and isnt cheap). To top it off, Kaui didnt provide the receipt or respond to my daughter’s requests for it, until I called Kaui 30 hours later. Moving out of Hawaii is very expensive, and forcing someone to come up with an extra $100, at the last minute, that wasn’t agreed upon, in a situation where there is no choice, is completely unprofessional and unacceptable. Initially, Kaui quoted me the $215 because she wanted to beat the other quotes I’d gotten and “wanted the business.” After forcing my daughter to pay $315 (to clean a tiny, already clean apartment!) it was the most expensive of all my other quotes. Kaui knew exactly what she was doing and how to take advantage of a young woman in this situation. You are a liar and a rip off."

"arrived on time, very professional and helpful"

"When a tenant came down with asthma shortly after moving into her new rental home a contractor’s assessment was the possibility of black mold buildup from a leaking bathroom pipe. Opening up the wall and area around the leak revealed the worst case scenario. Once black mold was discovered, research pointed the way to one of the few licensed professional mold remediation companies on Kauai. Owner Gabe Prieto quickly took charge. His certified technicians dismantled the bathroom, walls were opened up and shower surround removed revealing the shower had also been leaking requiring water remediation. Black mold was removed, walls treated, the bathroom sealed off with heater and fan going nonstop completely drying the area for days. During this time Gabe set the landlord’s mind at ease by testing for moisture in the entire home to assure it was mold free. At the onset the tenant had to be displaced and an insurance claim was filed. Rather than hire a contractor for renovation, the landlord was relieved that Gabe’s company is also certified in restoration able to provide warrantees on his contractors’ work. It was reassuring that he had years of experience working with the landlord’s insurance adjuster. Together they worked out the invoice numbers qualifying the landlord for coverage. He personally took over arranging for replacement and delivery of damaged bathroom items. The bathroom was transformed to an even more immaculate, aesthetically pleasing space than before. Most importantly the landlord is grateful the tenant is now asthma free. Kauai residents are fortunate in this high humidity and moist sub tropical climate to have the best of the best in protection from mold and water damage with Kauai Restoration."