
Serving Fernwood, ID and surrounding areas
In business since 1993
Emergency services offered
Credit card accepted
"My mother has a new air conditioning unit (similar to heat pump) that was installed by another company. Outside temperature yesterday was 96 degrees and the unit stopped working yesterday around noon. By the evening time, the house was 86 degrees which is dangerous for her as she is in her late 80's and homebound. I called the company who installed the unit and was told that it would be 3 weeks before they could come out even though the unit is still under their warranty. (Oddly enough that company also has "A" rating through Angie's List but I'm puzzled how that's possible.) The service coordinator was terse and said they only did "first come, first serve" which I understand when dealing with most of us. However there are times when priorities are needed.
I found Aire Serv on Angie's List. From the beginning of the call the experience was positive and very helpful. She acknowledged that home bound and elderly people needed to have a quicker response. She agreed to try to get someone out the next day and would try to get someone there today so would call me with more information ASAP. Meanwhile my husband attempted to problem solve the issue and fortunately managed to fix it. That is the only reason that Aire Serv did not do work for us. I will absolutely use Aire Serv the next time we need anything and highly recommen
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