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"We were told that this would be a one-day project, and they could get it done without impacting our business. Not only did it take far more than one day (three weeks to be exact) it severely impacted our operations and cost us a significant amount in lost revenue. I have called several times during the project and requested for a member of management to call me regarding the issues with this and have never received a call back. The project failed the first inspection and took two weeks for them to get the second one scheduled. due to their lack of planning and follow through with the city. I would not recommend this company if you were on a specific timeline and they were far more expensive for the same work than other companies."

"BLT provided two fast tracked kitchen remodels in our rental properties in one of our markets. They removed the old cabinets/countertops, installed new cabinets, installed new quartz countertops, provide new kitchen faucet, replumbed sink, and reinstalled our appliances. All in two working days! Very efficient. Our staff and residents were thrilled with the results. I wouldn’t hesitate to work with them again. -Carlisle, VP of Construction, regional student housing owner/developer/manager"

"We are more than pleased with our bathroom we just had done. Thanks to the team at Quality Remodeling. 5-Star service is what you get from this company and their prices are more that great if you are like me and didn't have the largest budget. They worked with me to get my bathroom done at a price I could afford. Will us this company again. Thanks!"

"Great. From the beginning, Christian has been patient, and communicates well. He answered all of my questions before and made sure I understood everything. He listened to what my needs and wants were.Overall great guy."

"Very well, we are quite happy. Small crew with the owner involved, and with pride in their work, paying attention to even small details."

"Bryan’s team went above and beyond for our basement remodel."

"Lawrence was amazing and helpful! He fixed my sink without having to do the heavy workload and for a small price! Recommend him! Thank you again, Lawrence."

"I wouldn't have chosen this company based on other's reviews, but our house came with an AHS warranty so decided to use that instead of my own time clearing a couple of backed up toilets and checking on water in the crawlspace. The kid that showed up was obviously not used to communicating with people and seemed to have very little experience. I told him the toilets will probably need augered so he did this and the toilets were able to flush. He expended little effort investigating the leak (that we knew was down in the crawlspace by a previous inspection) and his only response was "looks good". 24 hours later our toilet is backed up again after only having liquids in it and he refuses to come back out. I don't really think he has the experience to do much other than auger a toilet, which anyone can do but Lockhart is contracted out by AHS so people get stuck with them. Read the reviews and if you have the ability to pick your own plumber I would highly recommend it."

"This was amazing! I had no idea this service existed. After searching and contacting various repair places for my washer, this was the most cost effective option. I figured if it didn't work, my machine is old and I would be out $40, not the $100+ to have a tech come out and just diagnose the problem. I am pretty handy and my washer is old anyway, so if it is broken, I have to get a new one anyway. My tech, Steve, was great! He predicted what was wrong after listening to the machine, calmly walked me through dismantling the machine and when we got down to the motor, he was right! He sent me a link to the part I would need, and let me know to contact them again if I needed help installing it. My machine works even better than before it broke, its beautifully quiet and efficient. I will definitely be saving this company for any future repairs on appliances I may need. The service was $40 + the part cost, which was about $8."

"EDITED TO ADD: Really impressed by the follow-up by Jennifer of the company, who called me at home and made it clear they wanted to make this situation right. I'm impressed by her customer service and have changed my review stars, as she made it clear that this was an aberration and they wanted to make things right. She offered her personal cell phone to arrange any future service, and that type of attention to remedy an unhappy customer speaks highly of how they do business. Wildly incompetent and a waste of our time to hire them. My husband understands plumbing, but works long hours and was trying to "buy back time" by hiring a professional to finalize a toilet kit repair. We hired Foster based on reviews and they sent out someone who was so weirdly patronizing for also being so incompetent. When my husband explained that there was a new kit installed and it was mostly complete, but there was a small leak that needed finalized tightening, the plumber didn't even get down on the ground to inspect the back of the stool. He just informed us we needed a "major rebuild" and a new toilet. WHAT?!?! I sincerely don't know if he's just poorly trained and didn't understand the problem or whether he was trying to exploit us. It didn't make sense that he didn't understand the problem, especially when someone was telling him explicitly what was needed. He also quoted $299 each for two faucets replaced, which is the HIGH end of average costs. I don't mind paying more for quality work, but someone without a basic understanding of a toilet leak shouldn't be charging high market value for their work. My husband paid for the service call and declined services, and used his lunch break to fix the toilet completely (no new parts nor rebuild necessary) and install faucets. We were quoted $920.34 for 3 tasks that took an accountant less than 1.5 hours to complete, without any formal plumbing training. That's not okay. Beyond that, I'm completely unimpressed with the management. Before posting a negative review, I make sure to go directly to management and see what they'd like to do to fix the frustration. Shawna (sp?) kept saying "I understand what you're saying," but clearly didn't. She kept talking about there being set prices for parts. WE DIDN'T NEED PARTS. She also kept defending how qualified he was, but that makes no logical sense if someone non-certified can have a better and quicker understanding of how to fix the problem. There are too many other reliable, qualified, reasonably priced plumbers out there. I will never do business with this one again. They might have other good plumbers, but our guy was not one of them."