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"Willard Seals is an expert on exterior painting. He and his crew pay attention to detail and deliver with excellence. My job was to exterior paint my siding and trim repairing as needed. The paint selection represented a significant color change and while other contractors were quoting one coat, Willard convinced me two were needed and he was right. The difference in quality comparing the previous paint job (I contracted it 10 years ago) to Personal Touch Contractors was significant. Extremely satisfied with the quality of work, the responsiveness to my needs, and the price. I almost didn't award the job to Personal Touch because I thought there quote was too low. It turns out they delivered great value at a very reasonable price. I will use them again."

"*****WARNING, PLEASE READ before buying windows. First, I apologize for the long WINDOW only review: In mid August, I received several quotes for replacement of rotted, wooden windows in our home. I liked Chris, the local Marvin company owner, and the quality of their Marvin replacement windows, as this was what was original to our home. After paying the deposit (half), they were quick to get someone out to measure. Although, that step did involve three separate visits. We received a verbal estimate to have the windows installed by end of November or December (now end of August). However, after 3.5 months, I had heard nothing from Amazing Exteriors (Marvin) and called their office, leaving a message once and speaking with office staff another time, along with a text to Chris himself, to see if there were any updates, but never received any call or email back, other than a thumbs up text. This is not to mention, that six weeks earlier, I had texted AND called about adding additional windows to my order, but received zero return calls. After another week of silence, I texted Chris I wanted to cancel my order (now coming up on 4 months from signing and zero communication). It was at this point he told me he could be ready for installation in another 3-4 weeks. Now, I understand there could be a lot going behind the scenes beyond their control, but I refuse to do business with a company that does not communicate at all with their customers. This only speaks to their unreliability and makes you lose trust, that if there happens to be an issue with the windows or installation, the company will follow up in a timely manner with corrections. Update: I have had to contact a lawyer, as no one from this company will pick up the phone or return a message (now 5 months). And they have not returned a penny of the several thousands of dollars they were paid. Now having more closely read through the BAD reviews on Google, and all of the resolved BBB cases, I see they are all for the window portion of the company and all for the same thing. Poor communication and delay in getting work done as promised. Please read all the one-star reviews on here and about the closed cases on BBB and see for yourself. I wish I had and been more careful."

"Darren remodeled my home 2 years ago. I was very pleased when it was complete. It looked beautiful. He said it would take 4 - 6 weeks and it took 6 weeks. It ended up costing more because of things they uncovered (I think about $11K?). The craftsmanship has not withstood the test of time. 1) My wood floors keep bowing up - he came back out and fixed them once but won't return my texts now. 2) There is a section on lighting in my house that won't turn on. Again, he had someone come out and fix this once but won't return my messages now. 3) The fixtures in the bathroom are loose. I have a small ranch home and he almost completely remodeled it. While he did a good job in most places, it looks like I am going to have to replace my flooring which is throughout the entire house. Now I am going to have to have an electrician come out and get the lighting right and I am not sure exactly what to do about the loose fixtures but I am sure I will figure that out as well. Very poor service after the sale and craftsmanship does not stand the test of time."