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Find Carpets or rugs clean at home pros in Galveston

Avatar for Marlene's Cleaning
Marlene's Cleaning
4.8(
182
)

Serving Galveston, TX and surrounding areas

In business since 2012

Free estimates

Warranties offered

"Waste of money, very unprofessional. Marlen dropped off two women who spoke zero English and left them to clean without her. I was unable to ask them any questions and Marlen told me to text her and she would communicate with them. I was willing to provide the cleaning products but was told it's part of their price, ok. I was told the cleaning products provided were supposed to be soap, bleach, pine Sol, and Windex. No furniture cleaner, no granite cleaner, don't love it but ok. They mopped the floor with water and didn't even move the dog bowl to mop. No Pine sol or bleach was used. When Marlene came to pick up the girls I confronted her about the lack of cleaning supplies (leather & granite) and she said she doesn't supply them. I pointed these out during the walk through and she said it wouldn't be a problem. They didn't do the baseboards or the ceiling fans and was told baseboards are extra. If you're looking for an honest housekeeper look elsewhere, I sure will be."
Recommended by94%of homeowners
Avatar for UpFront Home Services
UpFront Home Services
4.7(
1,210
)

Serving Galveston, TX and surrounding areas

In business since 2011

Free estimates

Emergency services offered

"We scheduled a move out carpet cleaning with a few patch repairs. After job was done, the carpet reeked of dirty water and patch was not done correctly. I called the office & asked them to send a supervisor over to see the job that was done & to smell the odor but they only sent a technician with a can of deodorizer to mask the odor. They offered to refund us. $50. Mind you. We used this company for 9 years and this is how they treated us. They can keep their $50."
Recommended by89%of homeowners
Avatar for Oriental Rug Pet Pee Pee Odor Removal
Oriental Rug Pet Pee Pee Odor Removal
5.0(
54
)

Serving Galveston, TX and surrounding areas

In business since 1991

Free estimates

Warranties offered

"I discovered petpee.com when I was searching online for ways to remove the urine odor from our 10’ x 14’ Karastan wool oriental rug. I had planned to clean the rug myself, but I was intrigued by the videos I saw on YouTube of petpee.com’s owner, Meir Martin, demonstrating how he cleans rugs like mine. I searched for petpee.com reviews and was blown away by the number of glowing reviews that had been written by satisfied customers. I knew then and there that I wanted to turn my rug over rug to Mr. Martin to finally get rid of the urine odor that had been building up for over 10 years. I called him and got a quote of $1079, which included shipping both ways, cleaning the rug, and a guarantee that I would not be able to detect any urine odor when my rug was returned to me. After getting over the sticker shock, my husband gave me the green light to send the rug to petpeepee.com. I think he was more interested in getting rid of my constant complaints about the urine odor than the actual odor itself! Mr. Martin walked us through how to pack up our rug for shipping via UPS, having us send him pictures to make sure we had prepared it properly. Even though we followed his instructions, I received an email from UPS 5 days later that my rug had been lost. I was regretting my decision to send my rug off for cleaning, UNTIL Mr. Martin worked his magic! I’m only the second customer in all the years petpeepee.com has been in business to have her oriental rug go missing, but that was to my benefit, because Mr. Meir knew exactly who to call (in Utah, of all places!) to track down my rug. Mr. Martin called his contact at UPS every day to check on whether my rug had been found and kept me posted each day for a week. On the seventh day after UPS reported my rug had been lost, Mr. Martin called me with the happy news that my rug had been found!!! Apparently some of the tape I had used to secure the label to the package was not completely flat and caused the label and bag to tear. Mr. Martin received my rug via Next Day Air from UPS on August 23 and began the cleaning process the next day. I loved receiving videos and pictures of the rug being cleaned and getting updates from Mr. Martin throughout the process. (You can see my rug being cleaned on YouTube by searching “Removing urine odor from a supersize Karastan rug.”). We received the rug back on September 2, and it smelled as fresh as it did the day we bought it! It looked so clean and new – worth every penny we paid to have petpeepee.com clean it. I really need more than five stars for my recommendation of petpeepee.com and Meir Martin. He is a true professional and the best communicator of any service provider I’ve ever encountered. I will be sending him more rugs soon! When I do, I will be VERY careful about packaging them, including using a HEAVY DUTY bag and taping multiple labels on the inside and outside of the package and making sure EVERYTHING on the outside is smooth and flat. If you want your rug to be free of urine odor, send it to petpeepee.com with every confidence that it will come back as good and fresh as new!"
Recommended by98%of homeowners
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The Galveston, TX homeowners’ guide to carpets or rugs clean at homes

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