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Avatar for Smart Energy Today Inc
Smart Energy Today Inc
4.1(
21
)

Serving Garden Valley, ID and surrounding areas

In business since 2008

Free estimates

Credit card accepted

"Trust has been broken by nearly everyone I have talked to at Smart Energy Today/Lumio. It has been over EIGHT months now since my first signing with your sales representative, Josh Miller. Summer has come and gone, and we STILL have no working solar panels with zero communication from anyone in your organization on when this will be completed. The absolute TERRIBLE experience we've had was as follows: 4/14: Spoke with Josh Miller. We were told if we signed that night, we would be given 3 months worth of payments. Signed that night. 4/15: Welcome email received from Smart Energy Today with timeline saying target 6-8 weeks from finance approval with picture showing maximum timeline of 12 weeks, which would have been 7/15. 5/10: Got an email requesting for documentation with my name on the property. House is under my husband's name, so we needed to add his name to the loan. 5/24: Signed new documents with my husband's name on it. New maximum timeline should have been 8/24. 6/22: Solar panel was installed roughly around this time. After the install, I got a physical copy of a timeline showing a timeline maximum of 84 days plus one step that had a variable date range. New maximum timeline should have been roughly 9/22 without knowing what the variable timeline is. This was the final update to the timeline I got, so as far as we are concerned, this should have been the target date. 6/23: Inspection was supposed to happen in the morning. Waited until 1 in the afternoon with no one showing up and no word on when the inspector would be coming, we needed to reschedule due to work. I was told someone would call me back to reschedule, but no one ever did. I had to reach back out to Josh for help to get the inspection rescheduled. 7/2: Got letter from Service Finance Company that our first payment is due 7/28. We asked Josh about this since only the solar panels were installed, but our main panel which needed to be replaced due to age was not installed yet and was rolled into the loan. Josh acknowledged that this seemed odd and would look into it. 7/21: We got our first bill from Service Finance Company. Sent to Josh again, he said he'd look into it.8/16: Main panel replacement occurred. On the same day, we got a call from Service Finance Company that we are 19 days overdue and will be going into collections soon. Reached out to Josh again about this, and Josh promised he'd pay for the late fee. 8/18: Finally got a gift card from Lumio with the first three months of payments that Josh promised us. Since we had to resign the loan for a new amount since the main panel was rolled into the loan, the gift card was for 3 months based on the old amount, not the new amount, and it did not include the late fee that Josh promised. Was told I would get an additional gift card for the remainder by a representative who called me to confirm I got the gift card. 8/19: Got a survey from Lumio about the solar panel install. I took the survey and fully explained the horrible experience I had up until that point. The survey asked if I would like someone to contact me, and I said yes. To this day, no one has contacted me. 9/2: City of Seattle came to inspect expecting a Lumio representative to be present, but there was no Lumio representative. Josh said that no Lumio representative should be onsite. Via email, Jennifer said a Lumio representative should have been onsite. I told Jennifer Josh said this wasn't necessary, and Jennifer said there should have been. Rescheduled inspection. 9/13: Got a text from Jennifer saying I needed to schedule an inspection again, which made me think the previous inspection scheduled on 9/2 did not occur (error on her part). 9/17: Texted Josh asking for a follow up on the gift card. Zero acknowledgement. 10/12: Texted Josh again about the gift card. Josh texted me an email screenshot Alexa Gamble sent to Rachel, AJ, Catherine, and 7 other people for follow up. 10/20: Text from Ivie to schedule final electrical inspection for 10/27. I texted back requesting for 10/28, but didn't hear anything back from her. 10/28: No one shows up. 10/31: Text from Ivie saying that the technician had an emergency and her text to me never went through, now the final electrical inspection is scheduled for 11/10.11/4: Texted Josh about the gift card. Zero response. 11/10: Lumio inspection with Seattle City Light. Was told additional work needed to be done. It has been two weeks, and I have heard nothing back from anyone about when that would be scheduled or take place. This only includes the correspondence I've had in writing with your organization. This does not include the countless phone calls I have made to follow up with your inability to provide clear communication and follow through. In writing this and reliving the experience I had with your company, I am completely astounded by your organization's inability to follow up your customers. It's not just one or two, but multiple people who have dropped the ball with communication with us."
Sol Shield PLUS
Sol Shield PLUS
Sol Shield PLUS - Before and After
Attic #1
Attic #2

+7

Recommended by76%of homeowners
Avatar for Kings Roofing Inc
Kings Roofing Inc
5.0(
2
)

Serving Garden Valley, ID and surrounding areas

In business since 2005

Warranties offered

Credit card accepted

"Best Roofing Company in Mtn. Home. They were day of the damage protecting my roof. Provided a quote that they stayed with and finished the job completely. Great guy to work with. When I had questions about anything they answered them fully making sure I was understood everything. If I needed a roofing company again, they would be my first call."
Recommended by100%of homeowners
Avatar for Synergy Cleaning Services LLC
Synergy Cleaning Services LLC
New to Angi

Serving Garden Valley, ID and surrounding areas

In business since 2012

Free estimates

Credit card accepted

Located in Payson, Utah, has been providing High Quality Janitorial Services in the Western States for over five years. Our owners and managers have been in the Facilities Industry with over twenty years providing Interior and Exterior Maintenance, Supplies Management etc., to a wide variety of institutions throughout the United States. CDC guidelines and EPA Products.

The Aston at The University
We also focus on areas most cleaning services overlook
The Aston at The University
The Aston at The University
The Aston at The University

+20

ServiceMaster Cleaning & Restoration
New to Angi

Serving Garden Valley, ID and surrounding areas

In business since 1999

Free estimates

Emergency services offered

ServiceMaster Cleaning & Restoration offers comprehensive solutions for all your cleaning and restoration needs. Whether it be a simple carpet cleaning job, or fire, flood, and mold mitigation, our team is dedicated to the fastest response time, delivering the best results. Every member of our team is certified by the Institute of inspection Cleaning and Restoration. Our work speaks for itself, but our focus is delivering the best customer experience on the market. Free estimates, along with professional and courteous team members, are just a couple points that set us a part from the rest. If you've experienced any form of disaster, let us help get you back on your feet. Call today for a free estimate! 208-524-8262

Avatar for Legacy Roofing and Construction LLC
Legacy Roofing and Construction LLC
New to Angi

Serving Garden Valley, ID and surrounding areas

In business since 2015

Free estimates

Emergency services offered

ABOUT\nCONTACT\nSERVICES\nHOME\n\n\nRoofing and General Construction in Twin Falls\nSERVICES LIST\nSolar Panel Install\nPitched roofs\nFlat roofs\nModified roofs\nFoam roofs\nTile roof\nShake roofs\nShingle roofs\nGreen roofs\nCoatings\nInspections\nQuotes\nLicensing\nRepairs\nRestorations\nSite Cleanup\nTAKE IT FROM THE EXPERTS - A GOOD ROOF IS THE FOUNDATION OF A GOOD HOME\n \nMaking sure your roof is sound and secure is incredibly important, yet many homeowners neglect their roofs. Like everything in your home, it requires maintenance.\n\nIf you haven't had your roof inspected recently, we're here to help. Maintaining your roof is a low-cost way of ensuring that your home – and your family – stay safe. \n\nFeatured Services\nNEW SERVICE\nOur roofing earns the highest ratings\nExceeding industry standards in installations\nFull guarantee from start to finish\nFull cleanup after installation\n\nOur roofing earns the highest ratings\nExceeding industry standards in installations\nFull guarantee from start to finish\nGorgeous architectural options available\nDiscreet business options available\nAttractive economy options available\nROOF FLASHING\n\nCan you roof withstand every storm? If you're not sure, or you have an aging roof that's been well weathered, have one of our inspectors come out and take a look. It's very possible you're subject to further damage without proper flashing installed.\nENERGY EFFICIENCY\n\nA lot of your home's HVAC system loses its power directly through your roof. Without proper insulation, your energy bills can be sky high. Have one of our guys come out and take a look at it – we might be able to save you money on your seasonal electricity bills.\n\nA lot of your home's HVAC system loses its power directly through your roof. Without proper insulation, your energy bills can be sky high. Have one of our guys come out and take a look at it – we might be able to save you money on your seasonal electricity bills.\nCHECK OUT OUR NEWEST SERVICES – YOUR HOME COULD BE AT RISK\n \nCan you roof withstand every storm? If you're not sure, or you have an aging roof that's been well weathered, have one of our inspectors come out and take a look.\n \nIt's very possible you're subject to further damage without proper flashing installed.\nLEGACY ROOFING AND CONSTRUCTION LLC\n\n ​\n\nHello and welcome to Legacy Roofing and Construction LLC. \n\nWe are a roofing company specializing in residential and commercial roofing projects. Although we are a newly established company, we have highly skilled professionals with many years of experience in the field. We are a licensed and insured company offering full service no matter how big or how small the job may be.\n\nThe team at Legacy Roofing and Construction LLC covers a wide range of services, including roofing inspection, new construction, installation, replacement, and repair. We specialized in single-ply (TPO), asphalt, shingles, cedar shake, standing seam metal systems, EPDM, koncklin coating, and ceramic tile.\n\nWe also handle other construction needs such as tile, drywall, siding, decking, framing, concrete, painting, and many more.\n\nWe, at Legacy Roofing and Construction LLC, are committed to provide exceptional quality services and results. We offer 100% warranty on our work and customer service is our first priority. Our company is a family owned and operated. Our service area includes Western Idaho and all surrounding areas. \n\nThank you and we look forward to serving you in your future roofing and construction needs.

FAQs for roof cleaning service projects in Garden Valley, ID

To find a reputable ice dam removal company, check verified customer reviews and ensure they have the proper credentials. Look at online testimonials and consult reputable agencies like the Better Business Bureau to validate their service record. Contact the company to ask about their experience, hourly rates, and safety practices. This helps ensure you're hiring a pro with proven expertise and a solid track record to protect your home from ice dam damage.

Ice dams can cause extensive damage that jeopardizes your entire roof structure. They can lead to issues like attic condensation, broken roof sheathing, persistent leaks, visible wall water stains, mold in your attic insulation, sagging drywall, rotting attic framing, and roof collapse. This damage compromises your home's integrity and requires immediate professional attention to ensure proper repair and safety.

Most insurance policies don’t include coverage for the removal of ice dams since it's considered preventive maintenance. However, damage caused by ice dams—such as roof collapse, extensive water damage, or structural failures—may be covered by your policy. It's a good idea to contact your insurance provider to understand your coverage.

Removing snow from your roof can help prevent ice dams. Use a proper roof rake from the ground or a safe ladder—never climb onto an icy roof. Also, consider addressing any inadequate attic insulation that may cause heat leakage. Promptly clearing snow minimizes risks and helps maintain a safe, durable roof.

The Garden Valley, ID homeowners’ guide to roof cleaning services

From average costs to expert advice, get all the answers you need to get your job done.