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"Sadly, my negative experience seems to mirror those of some others who have commented about this vendor. On July 1st, I scanned the site to find vendors for a simple project of removing a small stump and light tree trimming in my yard. Although this wasn't the primary vendor I viewed online, their name did come up as an additional option to consider after I submitted my initial request. I agreed to include this vendor with my quote request by selecting their name from the pop-up menu and was pleasantly surprised that they dropped by my house the very next day and left a handwritten quote on a 2-ply letterhead form in my mailbox while I was gone at the office. I did think it was odd that they didn't schedule an appointment, but their bid was very competitive compared to some others and they seemed eager to do the work based on their promptness of the quote. On July 5th, I decided to email them on their Angie's List email that I selected their firm for the project and asked to be contacted for scheduling. After waiting 5 days after that with no response, I called the cell phone number left on the written quote in addition to their main office number, left voicemails on each but never received responses. The next day, I left a text message on the cell number, but there was no response to that either. Finally on July 18th (16 days after receiving their original quote), I left them another email via their Angie's List site but never heard back. So, I now give up, and I am writing this review for the benefit of others. Their lack of communication is appalling. Based on the positive reviews, it would appear they probably perform quality work once they eventually communicate back with their intent to proceed. However, shame on @AngiesList for allowing vendors like this to opt-in to this type of service only to end up annoying your customer base by not following through with basic expected business practices. My guess is that this small vendor does not have the resource capacity to handle the work requests they receive, but they're all too eager to throw out competitive quotes to keep their pipeline of potential work full in case they decide to honor their quotes. We use the Angie's List platform to avoid this type of unprofessional nonsense."

"removed 10 trees and all the stumps. Used bucket truck and very efficient, safe. highly recommended to me by my sister, and I recommend them to others."

"Thank you to Bear and his wonderful team for doing an outstanding job of clearing away tree branches and debris today. I highly recommend this tree service company for their great customer service, quick response and excellent work ethics. I will definitely be using them again as needed. Thank you again!"

"It went really really well. The made an estimate promply then scheduled the work and came out when they said they would. they did an excellent job and conferred with me when there were questions. They worked fast but thorough. Cleaned up the limbs and debris well."

"Really disappointed in the entire experience with grounds quality lawn. Starting with just initiating the job, it took nearly a month to get responses from them and get someone out to start work. I only stuck with it at that point because a family friend said they were good but should have gone with my gut and found another company at that point. The guys they sent were constantly taking breaks and at one point the foreman even grabbed my fishing pole and spent about 30 min fishing while the remaining four watched him. This wouldn't have bothered me as much if the rate I was paying was more reasonable but they were charging me about $600 per hour for the 5 guys so these breaks and fishing sessions were costing me a lot of money. I voiced my concern with the project manager who just made excuses and cared not at all about what was going on. I asked to speak to owner Justin grounds who did the same. Just excused the behavior and had no problem with it whatsoever. All the while no one could explain why the hourly rate was so high when the guys were working so inefficiently. They kept saying the hourly rate was $60 per hour per crew member but charging me double that with no explanation. Not sure if I was just unlucky or if the company is getting complacent and resting on their reputation but I was very unimpressed and I am generally very easy going with these things and rarely complain about having bad service from anyone."

"They did a very nice job and were easy to work with."

"Great crew, happy and on site owner. I would definitely hire again."

"It was fine, our neighbor has used them before us, it was the reason why we contacted them and we have no problems, they came and did the work."