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"The sales person from Wonder Windows explained that the estimate was comprised of 30% materials 25% markup, and 45% labor (this was after a discount). The labor budget allotted for 108 hours to be used for the install purposes which made sense to for a completely finished product, but that was not delivered. The install itself of 13 windows and a storm door was comprised of 2 people for 3 six hour days, then due to the company’s errors a second install was performed of 2 people for one 4 hour day. There were an additional two hours spent in other work such as measuring and some error corrections. The total hours spent on the project was 30 person hours out of the 108 hours originally budgeted for the project. This means a total project overcharge of 33%. A 30% upcharge is acceptable for a close to perfect finished product and experience, however these are the factors that go into dissatisfaction: • The project was promised to be performed within 45 days and was not “finished” until 8 months later • The trim and bay window was promised to be white and finished, the result is unfinished with caulk everywhere • The newly installed Okna windows form ice on them and some are drafty • The slide window that was installed is extremely difficult to open • The storm door was installed upside down which causes it to not function as it was intended. A field fix was performed which switched the panels on the storm door which allowed it to function, but the track is still upside down. TL;DR – Poor service, poor product quality for the price, and unwilling to take ownership of what the sales person promised."

"Buffalo Best Roof did a wonderful job in one day. Cleanup was great."

"Project started in November of 2021 and was not finished until March of 2023"

"The services were performed with excellence. Trustworthy, professional and very helpful."

"Blake did a great job. Everything went smoothly. He was on time and very knowledgeable, professional and cleaned up afterwards."

"The process was smooth and quick! Roger contacted me the same day I inquired, was at my house giving me a quote the next day, Sunday, and began work the following day. His estimated 3 day repair was done in 2, and the fact that he started on a holiday Monday meant I barely missed any use of my work from home office, which is one of the rooms he worked in. The repairs were done exactly as I’d hoped. I only wish I had done this earlier. I never expected the process to be so easy. Definitely use Nickel City Repair. You don’t have to live with eyesores you know you will never get to yourself."

"They never called me back"

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."