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"Sandau Construction recently completed a window replacement project at my home. They were one of five contractors that I had out to evaluate my project and bid the job. The sales presentation was low pressure, comfortable and offered adequate time for question and answer. The company’s subsequent follow-up to the various questions and issues that I had was prompt, direct and informative. They never tried to “sell” me anything and focused solely on my desires and priorities. Their overall project pricing was competitive overall, versus the other contractors who visited. Pricing was clear and upfront and included no promotional games or gimmicks. With any major home improvement, one doesn’t want to overpay just to ensure quality. The Sandau Price to Quality dynamic was right where it needed to be. Given the high home improvement demand that has been experienced during the pandemic, along with supply chain issues, there was a very lengthy delay from the project down payment to the actual commencement of the job. Once underway, the project installation proceeded quickly. Installers were skilled, agreeable and proceeded in an efficient manner. The final results exceeded expectations. As window replacement is a major investment and expense for any homeowner, getting that all important comfort level from the contractor you’ve chosen is critical. I felt good with my initial selection and was also rewarded at the project’s conclusion. I highly recommend the company to anyone who is interested in a high quality experience in sales, service and product offering. Thanks both to Graham in Sales and to Stephen my Project Manager. Well done."

"I requested a tree removal, the response was to provide a quote based on my unexperienced visual estimation. There was good communication up until the day they were supposed to show up. The day we agreed to do the work there was little to no communication (despite my messages) with no updates on what is going on. I asked the following day to see what the plan was (gave them the benefit of the doubt, things happen); the response was "I showed up yesterday and the tree was bigger then we expected, we want 3X the price we quoted". 1. If you are going to quote site unseen you should hold up to your commitment. I didn't force you to quote without coming out to look at the tree, I provided my best guess on size (its not a 90' or even a 40' tree). 2. If you show up to look at my property, come talk to me and discuss your concerns. 3. Expect a honest review of your (un)professionalism"