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"Quick to respond and honest about our options. Work was thoroughly explained."

"technician was affable and competent. however initial quote was outrageous and negotiate price still exorbitant, even taking into consideration of the day of the week. 1hpur labor and $30 worth of parts does not equal $ 374"

"Wally came out and took measurements, and prepared an estimate for us. The price was fair, so we agreed to the contract. There was a minor scheduling hiccup, but it was made right. Wally's crew was professional and efficient. The work was well done, and I couldn't be happier. I would gladly contact Wally & his team for future projects. Highly professional, good prices, great work!!!"

"Afrim and his crew are awesome. Shkodra Build & Design have done two complete bathrooms, complete roof replacement and also some other odd jobs for my house. The quality through the years have been great and the price too."

"Went great and great follow up"

"Pete Russo Plumbing is one of the best, if not THE BEST, plumbing companies in the area. I recently had the need for a plumber, and on the recommendation of a couple of neighbors, called Russo. I could not have been happier that I did! Todd, the gentleman who answered my call and scheduled my service, is a true professional. He answered my questions, quoted a price, etc. in a truly professional manner. Alec, the plumber who performed the work at my home, is an amazing plumber. Not only is he a skilled technician, he is intelligent and resourceful when seeking solutions to any problems which might arise along the way. If you are in need of a plumber, and don't know who to call, contact Russo. You will be glad you did."

"I recently had the pleasure of working with M&K Renovations to transform my basement into a home theater and bar, and I couldn't be happier with the results. From the first consultation to the final touches, the entire process was seamless and efficient. I would like to start by recognizing Nick on the sales team for his exceptional service. Right from the initial meeting, Nick displayed a deep understanding of my vision for the basement transformation. He took the time to listen to my ideas and provided valuable insights and suggestions to enhance the project. His expertise and attention to detail truly helped bring my vision to life. Not top mention, the proposal was clear, concise and transparent, all which I value when it comes time to sign a contract. Once the project was underway, Chris, the project manager, took the reins and ensured everything ran smoothly. Chris's exceptional project management skills were evident throughout the entire process. He was always available to address any concerns or questions I had, and he consistently communicated updates on the progress. His meticulous planning and organization ensured that the project was completed within the agreed-upon timeframe. I wholeheartedly recommend M&K Renovations to anyone looking to undertake a home improvement project. Their exceptional team will ensure an extraordinary experience from start to finish. Whether it's a basement renovation or any other residential project, this company's commitment to excellence and customer satisfaction sets them apart."

"I cannot say enough about Sam and his team. They made our dream house a reality. They truly care about and take pride in the work they do. Communication was excellent from everyone on the team. Our project was done on time and on budget. We are so thankful to have found Nelson General Contractor and would highly recommend"

"I had a very negative and unprofessional experience with Horizon Services. I signed a contract with them. When it was time to service my AC unit, they cancelled my appointment and rescheduled it, only to cancel and reschedule it again, and yet they did it again! They cancelled my AC maintenance appointment three times over nearly a month period. The scheduler kept cancelling the appointment a few minutes before the appointment time, which was very inconvenient for me because I had to be home every time they scheduled. After the third cancellation, I asked the scheduler to escalate the case to a supervisor which he told me he did. But the Horizon customer service manager never called me back. I called again and escalated again, still the Horizon customer service manager never called me back. I called at least twice after that and was told that my case was already escalated to a female manager, but still she never called me back. All I got from the Horizon phone operators was repeated empty promises that “someone will call you back in 12 hours, etc.” But they never called back to commit to either providing the AC maintenance service or cancelling my contract and refunding my money in full. What makes matters worse is that none of the Horizon Services phone operators who answered my repeated calls was able to transfer me to a manager to speak with in real time. These operators said that they could only “email the senior manager or the concern department”. What a disappointment, and what a lousy excuse to ignore a contracted customer. I truly regret hiring Horizon Service and signing a contract with them and I will never recommend them to anyone. The failure by Horizon Services to provide the AC maintenance per the contractual agreement (it’s now mid-summer and my aging AC unit was not serviced to date) and the fact that their customer service manager never bothered to respond to my repeated phone complaints speak volumes about the unprofessional way they have treated me."