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"Emerson Paints: All Sales, No Service If you’re considering Emerson Paints, let me save you the trouble: don’t. I responded to one of their Instagram ads and was immediately bombarded with phone calls—relentlessly. Once I was ready, I called back and scheduled a free estimate. The sales rep they sent was personable, knowledgeable, and assured me he’d been with the company for ten years. That part actually felt promising. He gave us three tiers of service, and my husband and I chose the middle option. I even went to the paint store the next morning to pick out my color. I texted him with my selection and… crickets. Days passed. I followed up. He apologized and promised to get back to me. He didn’t. Eventually, I called the office directly, only to find out we weren’t even on the schedule. That’s when the owner stepped in—sounding every bit the overpromising, fast-talking salesman you hope never to deal with. He assured me we’d be fit in the following week and that he was “putting his very best guy on it.” Then the day arrived… and a truck pulled up with a completely different company name and logo on it. Turns out, Emerson subcontracted the work without telling me. Not even a mention. Total bait and switch. To make matters worse, the sales rep had promised I wouldn’t have to prep anything in my kitchen. But when I asked the owner, I was suddenly responsible for clearing countertops and emptying the front of all my cabinets. My kitchen was a disaster zone for a week—all based on bad information. Then came the most unbelievable part: on day two of the project, an Emerson employee came to "check on things"—and let himself into my home. No knock. No doorbell. No hello. Just strolled right in like it was his place. I was stunned. The one saving grace? The subcontracted crew was excellent. They were professional, efficient, and lovely to work with. I would’ve happily hired them directly—for a likely much lower price—if Emerson hadn’t been the middleman. (Message me if you want their name; they were fantastic.) Emerson Paints, on the other hand? Not a single follow-up. No call to see how the job went. Nothing. Their last contact with me was their guy walking uninvited into my house. Bottom line: Emerson Paints is overpriced, unreliable, and dishonest. I wouldn’t recommend them to anyone."

"They were very professional and experienced in staining our log home. Gave us the best of knowledge in what stain and clear coat to use for long life of our home. Very professional with their work and with me. They completely cleaned the entire area and also cleaned all of the exterior windows. I would highly recommend them for a job well done."

"The painting was okay but could have been a little more attention to detail as far as not having straight lines and having the brown and white paint separated and not Blended in."

"The paint job was large. It took a crew of four painters five days to complete. The painters were professional and friendly. The job was done correctly and the painters were conscientious about the quality of their work. It took a bit longer to schedule than I had hoped but given the circumstances (COVID-19), that was not surprising to me. All in all, I had an excellent experience with B & M Painting and I highly recommend this company."

"I'm a relatively new homeowner, so after a storm damaged my roof, I had no idea how to get my roof repaired or how to navigate the home insurance claim nightmare. I was so grateful when my friend's husband (who is a contractor specializing in home insurance jobs) recommended I call a company local to me called American Custom Contractors. My friend's husband told me he had worked with the company previously and knew that the company had good people, does good work, and is trustworthy. I'm happy to say that he was 100% right. Initially, my home insurance company only wanted to pay to replace a few shingles on my roof, but American Custom Contractors advocated on my behalf, and we were able to get the home insurance to replace my whole roof! There was months of back and forth with the home insurance company, but American Custom Contractors really allayed my anxiety during this whole process. In fact, everyone I met and spoke to at the company knew exactly what they were doing and were polite and professional. I felt like I was in good hands during the entire process. I'm happy to say my roof is now brand new and beautiful. I highly recommend American Custom Contractors for their superb customer service and high quality work."