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"Excellent work, Excellent Customer Service, Excellent attention to minimize the inconvenience of the construction work, Daily visits by PM, prompt response to questions and concerns, finished product was everything that we had planned and paid for. 10 STARS!!"

"Did a great job. My toilet no longer wobbles."

"Last October, my sister, an elderly veteran living alone, contracted Genie Bath Systems to remodel her master and guest baths. She was diagnosed cancer and passed before the remodel was complete. Which, to be fair as we were not able to work with Genie while attending to my sister. The contract was expensive. Very expensive. The cost of the remodel is close to 1/4th the value of her home. I noticed there were issues with the remodel that showed a surprising lack of attention to detail. Genie sent people to address the issues twice. Yet issues remain. My calls to my contact at Genie are now being ignored. Also, the only document I have for the remodel is the contract my sister signed. It is not detailed. I have and continue to ask for a breakdown of the cost. An estimate or work order. This request is also being ignored. I am disappointed and have to wonder why Genie will not provide this information. I have several other questions for Genie that I will not go into here. But based on my experience, I cannot recommend Genie. In fact I would warn anyone considering Genie to be very careful about the cost of the contract."

"Joe D. was prompt, courteous, and efficient! I recommend Luke's Plumbing and Air wholeheartedly."

"Gary and his team were excellent. They communicated well every step of the way, were timely and efficient. The work performed exceeded my expectations, the preparation, ideas, and help with selecting materials was exceptional. Gary provided excellent advice and Julian carried out professional work and quality."

"Everyone on the team was professional, friendly, and very easy to work with - they were punctual and we got daily updates on everything. The work itself was fantastic! This was our first remodel experience and we could not have asked for a better one!"

"I had a deeply disappointing experience with this company during a recent remodeling project at my parents' home. While some aspects of the work were satisfactory, several significant issues remain unresolved: Poor Quality and Incomplete Work: Many areas were left unfinished or poorly executed, despite multiple walkthroughs and follow-up communications. Unprofessional Behavior: The team brought children to the job site without approval, disrupting the work environment. Lack of Cleanup: Dust and debris were left throughout our home after the work was "completed." Missing Documentation: We’ve repeatedly requested an itemized receipt and proof of worker licenses, but these have not been provided. They turned off our gas on a Friday and refused to come back to turn it on until Monday. We notified them of this on a Friday, and it should have been rectified. Terrible Communication: Emails, texts, and calls have gone unanswered, leaving us frustrated and without resolution. Additionally, we were bullied into signing off on completion of work (by Sapir) with the promise they would return to complete the issues that were pointed out. They never returned or communicated further with us despite reaching out on various occasions. I cannot recommend this company due to their lack of professionalism, poor communication, and failure to meet basic standards of quality and accountability."

"The work went very well but do to the weather it set us back a few days, but other then that awesome work!!"

"From start to finish, my experience with EZBath of Tomball was nothing short of extraordinary. Zach was an absolute gem, guiding my spouse and me—who knew very little about bathroom remodeling—through the entire process. His recommendations were spot on, and our bathroom, initially designed in 2005, looks astonishingly brand new. I hesitate to use it just because it's so beautifully transformed! Our contractor, Bernardo, deserves special recognition. His work ethic is exceptional; he truly goes above and beyond. The remodel involved a complete tear-out and a stunning transformation of a bare room into a masterpiece. Amazingly, Bernardo completed the entire project in just four days! The entire crew at EZBath of Tomball was outstanding. Zach expertly organized everything and handled our many questions with patience and grace. Kim, the manager, was equally impressive—always quick to respond and radiating positivity. I can't sing Bernardo's praises enough. He is, without a doubt, the best in the business, and I couldn't be happier with the outcome. Thank you, Bernardo, for your friendly demeanor and remarkable dedication! A heartfelt thank you to everyone at EZBath of Tomball! If you're considering a bathroom remodel, look no further!"